Introduction

HCA was established in 2002 as the peak body for health consumers, and is funded by the South Australian Minister for Health & Ageing. As an independent alliance of health consumers and health consumer organisations, we work together with our members to achieve our vision of consumers at the heart of health care. A strong and effective voice for the promotion and protection of health consumer wellbeing and rights, HCA promotes health equity and provides systemic advocacy to inform, shape and sustain consumer centred care.

As a peak body, HCA undertakes many activities to promote and strengthen the consumer voice and promote consumer leadership. An important role of the HCA is promoting the policy and practice of consumer engagement across the SA health care sector, including public, private and non-government service providers. We believe that consumer engagement results in better planning and policy-making and hence better health outcomes and community wellbeing.

What do we do?

  • HCA provides informed strategic policy advice to health planners and decision makers.
  • HCA provides independent systemic health consumer advocacy and representation.
  • HCA facilitates, promotes and supports consumer advocacy, networking and leadership.
  • HCA raises awareness through engagement, information dissemination and training.

In partnership with our members and other stakeholders we have agreed four Strategic Directions for the period 2012-16.

Health equity and rights
We work with health consumers, communities and other stakeholders to promote health equity and rights.
Policy leadership and systemic advocacy
We are policy leaders and provide systemic advocacy to inform, shape and sustain consumer centred care.
Engagement and partnerships
We lead health consumer and community engagement and collaboration.
Organisational strength and innovation
We develop the people, culture, systems and resources to be an effective and thriving organisation.

 

Membership of HCA is open to health consumers and health consumer organisations.