For Consumers

Health Minister The Hon John Hill MP Wed, 26/10/2011 | Over 3,500 computers are being installed at bedsides in South Australian public hospitals to enable doctors and nurses to use clinical applications and access patient information. Health Minister John Hill said the 17-inch (25.4cm) touch-screen computers will be rolled out across eight metropolitan and four country hospitals over the next 12 months. “South Australia is the first state in the country, and one of the…

SA Health's hospital dashboards provide access to up-to-date information about how the State’s metropolitan public hospitals are performing. The Emergency Department (ED) and Inpatient (IP) dashboards provide a regular update on the number of patients in the ED and Inpatient areas of South Australia’s metropolitan public hospitals at any given time. The data is updated from each hospital every 30 minutes. The elective surgery dashboard provides a daily snapshot of public hospital elective surgery waiting…

HCA considers the lodgment of a complaint as a legitimate means for Consumers to have their say on the manner health services are delivered. HCA encourages Consumers to use the various complaints processes available to have their concerns, views and grievances addressed by the health service provider. Many people may feel overwhelmed, distressed and confused when the health care delivered has had a negative outcome. At these times they can easily feel lost, alone and…

SA Charter of Health and Community Services Rights Part 3 of the Health and Community Services Complaints Act 2004 requires the Health and Community Services Complaints Commissioner to: develop a draft HCSCC Charter of Health and Community Services Rights (the HCSCC Charter) to consult with interested persons to obtain a wide range of views; and to provide the draft HCSCC Charter to the South Australian Minister for Health for approval. The HCSCC Charter was developed…

If you want to give feedback or make a complaint the first step is to talk to your health provider. Letting the provider know of your concerns is often a good way of resolving complaints. It can also help people to maintain a good relationship with their service providers. Service providers want to offer the best service and need to hear of people’s concerns and find ways to improve their service. You can make an…

There’s no place for pseudo-scientific chiropractic in Australian universities John Dwyer writing in The Conversation says “I’m one of thirty-four doctors, scientists and clinical academics who, in an attempt to protect health-care consumers from the dangers associated with unscientific clinical practices, have today written to the science deans at Central Queensland University urging them, as fellow academics, to reconsider this decision to offer a Bachelor of Science degree (Chiropractic) from 2012. Modern chiropractic therapy is…

An evaluation begins this month of an obesity prevention initiative launched in South Australia in 2009. “Overweight and obesity levels continue to be too high, affecting about one-quarter of South Australian children,” said Michele Herriot, Director of Health Promotion at SA Health. “We are committed to encouraging all South Australians to live healthy lifestyles by eating well and being active.” The $4.1 million evaluation will take place over eight years to assess children, families and…