Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

Health Consumers Alliance of SA Inc (HCA) is an incorporated association, governed and controlled by a Board elected by HCA's membership. As a not-for-profit organisation, we are recognised by the Australian Charities and Not-for-profits Commission (ACNC) as a Health Promotion Charity.

HCA’s members are health consumers and health consumer organisations. HCA is therefore a consumer-led organisation.

The Board comprises a Chairperson, a Deputy Chairperson, Treasurer, Secretary and six Board members. Of the 10 member Board, seven are elected directly by the full membership at a general meeting. The other positions are known as "sector representatives" and the Board may appoint up to three people with suitable sector experience, knowledge or expertise.

The Chairperson and Deputy Chairperson are elected directly by the membership, while the Treasurer and Secretary are appointed by the Board.

Board members are appointed for a two-year term.

For more information, please refer to HCA's Constitution, Objects and Rules.

HCA Constitution

Objects

HCA Rules

HCA's Board has adopted a Code of Conduct as a public declaration of the principles of good conduct and standards of behaviour they have agreed to demonstrate as individuals, when carrying out their role as a Board member.

Board Code of Conduct

Board Confidentiality Policy

 

 


Annual Reports 

HCA Annual Report 2015 - 16

HCA Annual Report 2014 -15

HCA Annual Report 2013 -14

HCA Annual Report 2012 - 13

HCA Annual Report 2011 - 12


 Strategic Directions

HCA’s Strategic Directions 2017 - 2020 were signed off by the Board on 24 October 2016, following consultation with members and other stakeholders between April and October 2016.

HCA Strategic Directions 2017 - 2020

Sixty-four individuals representing members, organisational members and stakeholders provided feedback and advice to HCA through an online survey held in April and May 2016. Six key informant interviews were also conducted with executives and leaders in the health sector.

The results informed the Draft Strategic Directions 2017 – 2020, prepared by the Board and HCA staff. HCA members provided valuable feedback on the draft document during the September 2016 members forum. Member feedback was also invited through an online forum.

You can view the summary of consultations in 2016 below.

Summary of 2016 Strategic Directions Consultation

HCA’s previous Strategic Directions are also available below.

HCA Strategic Directions 2012-16

 

Latest news

THCCEC Activities Report finalised

The Transforming Health Consumer and Community Engagement Committee (THCCEC) Activities Report is now available. HCA would like to thank all the consumers and community members who volunteered their time and provided their wisdom to the Committee, which had its final meeting in September 2017. The report summarises the activities of the committee and the experiences of the consumer and community members as well as those of SA Health representatives who attended the meetings. Recommendations regarding future engagement in health strategy and policy are also included. You can view the report below. 

TH CCEC Activities Report

Power Dependency Forum Report

HCA hosted a forum on Power Dependency on Wednesday 15 November 2017. The forum had two key objectives, to review the proposed Power Dependency Strategy and associated messaging to inform the development of a Communications Plan, and support processes for potentially vulnerable people and their carers/families; and to identify what consumers should do to prepare for and manage an outage. The report summarising the key findings arising from the forum is available below.

Power Dependency Forum Report

Consumer experience of SA Health funded services report

HCA hosted a forum on consumer experience of SA Health funded services on Wednesday 29 November 2017. The forum objective was for participants to establish an approach across SA Health that ensures community-based services funded through SA Health have a consumer-centred care focus. The report outlining the main themes to emerge from the forum is now available for download below.

Consumer Experience Forum Report

CHF: Growth of private care in public hospitals raises equity questions

The Consumers Health Forum of Australia (CHF) have released a media statement in response to a new report showing that public patients wait twice as long for elective surgery as private patients do in public hospitals. You can read the full statement here.

Directory of advocacy / complaints services

HCA is pleased to publish this Directory of advocacy / complaints services. It provides a summary of advocacy / complaints services that can assist individuals and families who wish to provide feedback or make a complaint about health, aged care or disability services. The role of each service and the degree of individual advocacy it provides is summarised, and contact details are listed. You can access the directory here.

 


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Events

Netfest 2018

Friday 16 February 2018

Netfest is South Australia's largest professional development and networking event for non-government youth sector workers. The day-long event brings together over a hundred dedicated youth sector workers, stakeholders and supporters from across the state to discuss ideas, projects and inspire best practice. Netfest includes both formal and informal networking, a keynote presentation, professional development session and an open forum. You can find out more and register here.

Introduction to Consumer Advocacy Training

Are you thinking about becoming a consumer advocate or would you like to refresh your knowledge?

Our Introduction to Consumer Advocacy Training session will give you information on the role, challenges and benefits of being a consumer advocate.

The sessions are interactive and based on adult-learning principles. Participants receive reference materials and a certificate of attendance.

For more information see attached flyer

The upcoming training date is:

  • Monday 5 February 2018
  • Wednesday 11 April 2018
  • Friday 22 June 2018
  • Tuesday 18 September 2018
  • Wednesday 14 November 2018

The training is held at the HCA offices at Level 1/12 Pirie Street Adelaide. You can register to attend online here. 

Consumer Advocacy Training Flyer


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