A HCA consumer advocate is a person who advocates the consumer perspective and has the requisite experience to speak as an informed consumer (e.g. Statewide Clinical Networks, GP Plus Networks). A consumer advocates program has been developed by HCA as a way of encouraging and organizing the participation of consumers, and the representation of their interests, in health care decision making.
The program is a process for selecting and supporting consumer advocates or representatives, who then act in a formal capacity to provide perspectives to decision makers and policy developers in the health sector. Government and non-government organisation contact HCA seeking consumer representatives.
Consumer advocate positions are advertised through HCA's Consumer Advocate Vacancies page, our eNews and the Consumer Opportunity newsletter.
Overall, the program is a vital part of promoting the voices of health consumers to policy and decision-makers.
HCA offers support and training for consumer advocates and encourages application from those with relevant experience to apply.
HCA'S SYSTEMIC ADVOCACY FRAMEWORK
Lyn’s passion to make a difference created a pathway into advocacy that has had her contribute across many areas of health. She has sat on a number of committees positively influencing change in consumer representation and person centred care across the health system including recent contributions though the transforming health committee and working groups on models of care. Read Lyn’s full interview below.
Julie has a passion for community and for building consumer centred care into services supporting people who are living with drug & alcohol addictions; and mental illnesses. This passion has led her to become actively engaged with Adelaide Primary Health Network, Northern Disability Network, Northern Carers Network, Drug and Alcohol Services South Australia and Health Consumers Alliance. You can read our full interview with Julie below.
Jules is a dedicated advocate for consumers in Adelaide’s southern suburbs. She is an active member of Healthy Cities Onkaparinga and the recipient of the 2015 Southern Community International Women's Day award. Jules is passionate about primary health care and prevention; and cancer survivorship. You can read our full interview with Jules below.
Cecil has a lifetime of experience living with and recovering from Bipolar Affective Disorder (BPAD). He identifies mental health and disability advocacy as his vocation and calling. Cecil has an ongoing association with Lifeline (Uniting Communities), Centacare, SAHMRI, the Centre for Wellbeing and Resilience, the Health Consumers Alliance of South Australia, Mental Illness Fellowship of South Australia, the Community Visitor Scheme and the South Australian Office of the Chief Psychiatrist. You can read our full interview with Cecil below.
The March edition of the RAH Update is now available. It includes a look at ‘Technical Completion’ and what that means. You can view and download the update below.
The Consumers Health Forum of Australia have released a media statement calling for more responsive community health services which embrace mental health services designed with consumers, not more reviews. You can read the statement here.
The purpose of the colloquium, organised by the Consumers Health Forum of Australia, Mental Health Australia and the National Rural Health Alliance, was to provide the opportunity for consumers, particularly emerging advocates, to join a day of talking and listening about strengthening the role of the consumer in shaping health care. You can read more about the colloquium on their latest blog post here.
Lynch Syndrome Australia has released Lynch syndrome: Australia’s untold health story, a report that calls for a number of important recommendations to improve diagnosis, risk management and support. It draws on the findings of a world-first study of the lived experience of people with Lynch syndrome and outlines responses from the 251 Australian participants. You can find out more and download the report here.
The new Royal Adelaide Hospital (RAH) has achieved Technical Completion, a significant milestone in the delivery of SA’s world-class new hospital. Over the last five years, the new Royal Adelaide Hospital (RAH) has taken shape over the Adelaide CBD skyline and now is your chance to take a first look inside. The virtual tour shows you through a range of key areas including the Emergency Department, patient bedrooms, the main public entrance on level 3 and car parking facilities. the new RAH will set a benchmark for hospitals of the future and continue the long and proud tradition of providing the best possible care for all South Australians. You can view the video here.
Tuesday 4 April 2017
Sunday 9 April 2017
1pm – 5pm University of Adelaide
PainAustralia in collaboration with South Australian healthcare consumer organisations is hosting the annual Living Well with Pain Consumer Symposium in conjunction with the Australian Pain Society’s Annual Scientific Conference. The symposium will bring the issue of pain management to the forefront for health professionals, consumers and other stakeholders in South Australia. If you live with pain or have an interest in in this area of medicine, you can find out more and register to attend online here. The full flyer is available below.
Tuesday 4 April 2017
Introduction to Consumer Advocacy training is coming to Nuriootpa this April. HCA provides training to consumers who have an interest in becoming health consumer advocates. The free training aims to assist participants to become an effective voice as advocates, and be active contributors in shaping the health system in South Australia. If you would like to participate in Introduction to Consumer Advocacy training to prepare yourself for a consumer advocate role, or as a refresher for established consumer advocates, you can find out more, including details about registration in the flyer attached below.
Saturday 8 April 2017
10am – 2pm
Consumers are invited to attend the Open Day at the new Rehabilitation Centre at Modbury Hospital. The Rehabilitation Centre is part of the $32 million investment in Modbury Hospital under Transforming Health and will enable the hospital to double the number of rehabilitation patients seen each year. The Open Day will include tours and demonstrations of the new facilities, a sausage sizzle and face painting. You can find out more here.
Wednesday 3 May 2016
12.30pm – 2.30pm (light lunch at 12pm)
At each meeting of the Consumer Advocates Network, we include a specific topic for discussion or learning. The topic for the May meeting is medical records, followed by other meeting agenda items from 2pm. We welcome your attendance at the May meeting to learn about the Enterprise Patient Administration System (EPAS) and My Health Record, including:
• an overview of EPAS and My Health Record
• how EPAS and My Health Record relate to each other and records systems
• security and access issues
• managing Advanced Care Directives and end of life decisions.
You can register to attend here.