Who are we?
Health Consumers Alliance of SA Inc (HCA) was established in 2002 as the peak health consumer organisation in South Australia. We are a member-based, independent, not-for-profit organisation, funded by SA Health.
We work with our members and supporters to achieve our vision:
Consumers at the centre of health in South Australia.
Health consumers are people who use, or are potential users of health services, including their family and carers.
What do we do?
HCA’s mission is to engage consumers and health services to achieve high quality, safe, consumer-centred care for all South Australians.
We seek to promote and strengthen the voices, wellbeing, rights and leadership of health consumers.
We advocate that consumer engagement policy and practice is embedded across the SA health care system. This includes public, private and non-government health service providers.
We believe that consumer engagement results in better planning and policy-making. This leads to better health outcomes and community wellbeing.
HCA’s Strategic Directions 2017 – 2020
1. We lead health consumer engagement across all levels: individual, service and system.
Outcome: Consumers influence health at all levels.
2. We lead systemic advocacy and policy to shape consumer-centred care.
Outcome: Consumers inform health policy, planning, design, delivery, measurement and evaluation.
3. We provide information, learning and development to build the skills of consumers and health services.
Outcomes: Consumers have access to accurate health information.
Consumers and health services have the skills to effectively partner.
4. We develop our people, culture and systems to be an effective and thriving organisation.
Outcome: Health consumers have an effective, thriving and sustainable organisation in South Australia.
For more details, see our Strategic Directions 2017 - 2020.
Full membership of HCA is open to health consumers, carers and health consumer organisations.
You can complete the membership application here