HCA is pleased to publish this Directory of advocacy / complaints services. It provides a summary of advocacy / complaints services that can assist individuals and families who wish to provide feedback or make a complaint about health, aged care or disability services. The role of each service and the degree of individual advocacy it provides is summarised, and contact details are listed. You can access the directory below.
The Senate Report on The number of women in Australia who have had transvaginal mesh implants and related matters was released on 28 March 2018. Australia’s state and territory based health consumer organisations have welcomed the recognition of the extent and impact of harm to women, and the recommendations contained in the Senate report. You can find their media release, together with a joint media release by Pelvic Mesh Support Groups across Australia, and links to the Senate Report and further information here.
The “hello my name is” campaign was created by Dr Kate Granger MBE, a doctor in the UK who had terminal cancer. Together with her husband Chris Pointon, Dr Granger started the campaign in August 2013, asking frontline national health service staff to make a pledge to introduce themselves in future to their patients. She used social media to help kick start the campaign and created the hashtag #hellomynameis. Last week Health Consumers Forum of Australia (CHF) and The Australian Healthcare and Hospitals Association (AHHA) co-hosted the #hellomynameis Comes to Canberra Webinar, which you can view
The Australian Commission on Safety and Quality in Healthcare, in consultation with clinical experts from across Australia, has developed the hospital-acquired complications information kit. This kit has been developed to improve the safety and quality of health services, and outcomes for Australian patients. The kit also provides insights for consumers on health service activities relating to safety and quality. You can find out more here.
HealthPathways South Australia is a free online portal for GPs, practice nurses and other health professionals. It provides them with easy access to comprehensive, evidence-based clinical information, and local referral resources relevant to patient care. With the recent launch of HealthPathways in SA, consumers may see their health providers using this portal. More information and a video that explains HealthPathways South Australia is available here.
HCA Board Chair Debra Kay PSM is delighted to announce the appointment of our new Chief Executive, Ms Julia Overton. Julia will commence in the role on 23 April 2018. Julia has spent the majority of her career working within the health system in South Australia, with a focus on the social determinants of health and equity. She is an experienced executive, having held senior positions within primary health services and Local Government, as well as management experience in small business. You can read more about Julia below. Julia is looking forward to working closely with our members and partners, consumers and communities, to strengthen the position of consumers at the centre of health in South Australia.
Would you like to learn to live well with asthma? Asthma Masterclasses aim to increase your knowledge and confidence in managing asthma. Learning more about what asthma is and how to respond to symptoms will help you feel in control of your condition. Learn more about the medications, how to use them and when. We also look at worsening asthma, and teach Asthma First Aid. This is essential information for everyone with asthma, or those caring for others with asthma. You can find all training dates in 2018, Kids Asthma Masterclass details, and register to attend here.
NPS MedicineWise is hosting a webinar on difficult-to-treat and severe asthma. Many asthma sufferers experience uncontrolled asthma and poor outcomes, despite high-dose standard therapy. The webinar aims to explore new therapies which may improve the health outcomes for people who suffer severe asthma. An expert panel will convene for a multidisciplinary discussion on new therapies, and how to identify and manage difficult-to-treat and severe asthma. You can find out more and register here.
The Australian Commission on Safety and Quality in Health Care invites consumers to participate in their upcoming webinar on the Heavy Menstrual Bleeding Clinical Care Standard (the Standard). The Standard was developed in response to significant variation in the rate of hysterectomy and endometrial ablation surgical procedures to treat heavy menstrual bleeding, as identified in both the first and the second Australian Atlas of Healthcare Variation. The webinar will provide participants the opportunity to learn more about the Standard. You can find out more and register to attend here.
SA Health DeadlyKidsSA, in partnership with Watto Purrunna Aboriginal Primary Health Care Service and Nunkuwarrin Yunti, is hosting this free expo in April. Aboriginal families are encouraged to come along for a day of healthy activities and information in a fun environment. Kids can complete the "My Deadly Health Journey" and receive a showbag! You can find out more and register to attend here.
This year's World Elder Abuse Awareness Day (WEAAD) Conference program has been developed with the theme around 'Prevention to Intervention'. The purpose of the WEAAD is to encourage communities to recognise the issues concerning abuse of older people, and for our society to create policies that promote dignity and respect for older people. The conference will demonstrate strategies developed and used by professionals in a variety of fields. You can find out more about the conference here.