Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

As part of an inquiry into My Health Record, the Senate Community Affairs Committee (the Committee) has called for public submissions into My Health Record. HCA hosted a focus group on Thursday 30 August aimed at gaining consumer insight into My Health Record. We combined their input with the feedback we received from members of the Consumer Advocates Network (CAN) at the August CAN meeting to inform our submission. We would like to thank all consumers who participated. The My Health Record Consumer Consultation report is available below.

MHR consumer consultation report

HCA hosted a focus group on Monday 30 July 2018 on behalf of the South Australian Ambulance Services (SAAS) on the Secondary Triage Service. The forum sought to gain consumer feedback on their experiences of this service, which was implemented during a peak demand period in 2017. Twenty-eight people attended the focus group (both consumers and carers) and provided varied feedback. HCA have provided a report to SAAS on the outcomes of the focus group which includes our recommendations about how to best manage this service in the future should it continue. You can read the full report below

SAAS Secondary Triage Focus Group Report

HCA recently hosted two consumer forums in partnership with SA Health to address the following objectives relating to public reporting of health data:

1. key principles of public reporting of health data
2. what data consumers would like access to
3. how data should be made accessible to the public and how often.
 
Forty-three people attended and contributed their ideas. Participant feedback was overwhelmingly positive, indicating that the forums were well facilitated and that the forum objectives were met. Find a full copy of the reportrt below.

Public Reporting Forum Report

Health Consumers Alliance of SA Inc (HCA), in partnership with Adelaide Primary Health Network and SA Health, held Advance Care Directives: A matter of love, rights and self-determination, on Wednesday 18 April 2018, from 4.00 to 6.00pm. Approximately 110 people attended. Participant feedback was overwhelmingly positive, indicating that the objectives of the forum were met. Participants felt informed, empowered, and motivated to complete their own Advance Care Directives. The forum report is available below, and video recordings of the event will be available next week.

ACD Forum Report

Health Consumers Alliance of SA Inc (HCA) held a consumer forum, Summary Framework for the State Public Health Plan 2019 - 2024, on Tuesday 29 May 2018. The objectives of the forum were to provide consumers the opportunity to:

1. learn more about the draft Plan and the role of public health
2. share their views about what a healthier South Australia looks like to them
3. help shape the development of the draft State Public Health Plan, which will set the direction for public health and wellbeing in South Australia over the next five years.

The event report can be found below. 

The draft State Public Health Plan 2019 – 2024 is available for download here.

Public Health Forum Report

HCA hosted a forum on consumer experience of SA Health funded services on Wednesday 29 November 2017. The forum objective was for participants to establish an approach across SA Health that ensures community-based services funded through SA Health have a consumer-centred care focus. The report outlining the main themes to emerge from the forum is now available for download below.

Consumer Experience Forum Report

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