On Monday 30 July HCA hosted the South Australian Ambulance Service (SAAS) Secondary Triage Forum. Twenty-eight consumers and carers who had received a secondary triage service when calling for an ambulance attended the forum to provide feedback on their experience. The forum provided an opportunity for consumers to discuss their expectations, share their experience of the service they received and their overall satisfaction. A summary report will be circulated to the participants and published in our eNews in coming weeks. The Forum is one component of a broader review and planning process for SAAS secondary triage services.
The Registry of Older South Australians (ROSA) is the product of the Health Ageing Research Consortium, which is a cross sectoral partnership of researchers, consumers, aged care providers and consumer advocacy groups. HCA is a consortium partner and co-chair of the consumer engagement group. ROSA is a unique data resource that will support evidence-driven decision-making to improve the lives of all South Australians accessing aged care service. ROSA was designed to monitor the health, service utilisation, medication use, mortality and other outcomes of people receiving aged care services in South Australia. You can view the first ROSA report below.
HCA, in partnership with Adelaide Primary Health Network and SA Health, held Advance Care Directives: A matter of love, rights and self-determination, on Wednesday 18 April 2018. The forum was recorded and is available to view
The Australian Commission on Safety and Quality in Health Care has released two consumer resources to assist and support women who are considering treatment options in regard to Pelvic Organ Prolapse and Stress Urinary Incontinence. The resources were developed in consultation with women across the country, who shared their lived experience at meetings held around the country. You can download the resources here.
As the 2018 National Immunisation Program (NIP) seasonal influenza vaccines are now available from vaccination providers, the Commonwealth Government has developed a suite of educational and promotional communication resources for providers and consumers to support awareness and uptake of the vaccination. Links to the influenza resources can be found on the Department of Health’s website here.
HCA Board Chair Debra Kay PSM is delighted to announce the appointment of our new Chief Executive, Ms Julia Overton. Julia will commence in the role on 23 April 2018. Julia has spent the majority of her career working within the health system in South Australia, with a focus on the social determinants of health and equity. She is an experienced executive, having held senior positions within primary health services and Local Government, as well as management experience in small business. You can read more about Julia below. Julia is looking forward to working closely with our members and partners, consumers and communities, to strengthen the position of consumers at the centre of health in South Australia.
Last week HCA welcomed a new team member, Ellie Hodges. Ellie has joined the team as HCA's Consumer Engagement Project Officer for the Central Adelaide Local Health Network (CALHN).
Ellie has more than 18 years of experience working in the community and mental health sectors as a practitioner, manager, educator, advisor, advocate and consultant. Most recently, Ellie has been working in her Counselling Private Practice and as a Lived Experience Advisor to the South Australian Mental Health Commission.Ellie will be working with CALHN to create and implement a consumer engagement strategy. You can read more about Ellie here.