Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

Thank you for the overwhelming messages of support received from individuals and organisations across the state and nationally. We need your help to retain the independent voice of South Australian health consumers.

The HCA Board met last night. We have now received written confirmation of the announcement we first heard in the Budget lockup last Tuesday. You can view the letter below.

The letter says consumer and community engagement is now to occur through the new local governing boards, who ‘might choose to partner with HCA’. The boards are established 1 July 2019. The Minister’s funding ceases 30 June 2019.

We have asked to meet with the Minister. We have questions for him. HCA wants to know:

1. Why has the Minister decided to stop funding the independent voice of South Australian consumers?
2. When government support for independent consumer voice is growing around the country, why is the Minister removing funding for South Australian consumers?
3. Who will gather and report on state-wide perspectives on SA Health issues? And make sure the people who are often not heard, are heard?
4. Who will support state-wide patient organisations when there are persistent and damaging errors that are not being fixed within local health networks?

We will let you know in next week’s enews what answers we get.

You might want to ask your local member of parliament, the Minister, Premier and Treasurer some questions too.

We encourage you to contact your local member. Current details of each electorates member of parliament are available below. If you are unsure of your electorate you can find out the name of your electorate based on your suburb below.

Let us know what you find out, we also want to hear your feedback on the response we are making to this decision. You can contact us by phone: 8231 4169 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Health Consumers Alliance Budget outcomes letter 2018

South Australian MPs 2018

Electroates Statewide

 

SA Health has launched a website which provides free personal health coaching. The service is confidential and telephone-based which will provide expert advice and motivational tips to help you find a healthier version of yourself. You can find out more on the website here.

On Monday 30 July HCA hosted the South Australian Ambulance Service (SAAS) Secondary Triage Forum. Twenty-eight consumers and carers who had received a secondary triage service when calling for an ambulance attended the forum to provide feedback on their experience. The forum provided an opportunity for consumers to discuss their expectations, share their experience of the service they received and their overall satisfaction. A summary report will be circulated to the participants and published in our eNews in coming weeks. The Forum is one component of a broader review and planning process for SAAS secondary triage services.

The Registry of Older South Australians (ROSA) is the product of the Health Ageing Research Consortium, which is a cross sectoral partnership of researchers, consumers, aged care providers and consumer advocacy groups. HCA is a consortium partner and co-chair of the consumer engagement group. ROSA is a unique data resource that will support evidence-driven decision-making to improve the lives of all South Australians accessing aged care service. ROSA was designed to monitor the health, service utilisation, medication use, mortality and other outcomes of people receiving aged care services in South Australia. You can view the first ROSA report below. 

ROSA Report 1

HCA, in partnership with Adelaide Primary Health Network and SA Health, held Advance Care Directives: A matter of love, rights and self-determination, on Wednesday 18 April 2018. The forum was recorded and is available to view

.be">here. You can also view the individual speaker's videos and the panel recording here.

 

The Australian Commission on Safety and Quality in Health Care has released two consumer resources to assist and support women who are considering treatment options in regard to Pelvic Organ Prolapse and Stress Urinary Incontinence. The resources were developed in consultation with women across the country, who shared their lived experience at meetings held around the country. You can download the resources here.

As the 2018 National Immunisation Program (NIP) seasonal influenza vaccines are now available from vaccination providers, the Commonwealth Government has developed a suite of educational and promotional communication resources for providers and consumers to support awareness and uptake of the vaccination. Links to the influenza resources can be found on the Department of Health’s website here.

 

HCA Board Chair Debra Kay PSM is delighted to announce the appointment of our new Chief Executive, Ms Julia Overton. Julia will commence in the role on 23 April 2018. Julia has spent the majority of her career working within the health system in South Australia, with a focus on the social determinants of health and equity. She is an experienced executive, having held senior positions within primary health services and Local Government, as well as management experience in small business. You can read more about Julia below. Julia is looking forward to working closely with our members and partners, consumers and communities, to strengthen the position of consumers at the centre of health in South Australia. 

Julia Overton Biography

Latest news

HCA Social Media Review

HCA are reviewing the way we use social media and how to make sure you get the most out of the information we share and so we can gather your feedback and opinions. We want to know what you want to see on our social media and what engages you the most. Social media is a great way to inform and engage with the community and we think we could be using it better! We would really appreciate your feedback.

Please complete our one minute survey here to help us improve our social media engagement. 

You can view our Facebook here and Twitter here

Board Communique March 2019

The March HCASA Board meeting recently confirmed our capacity to continue our work well into 2020. HCASA is here to stay. We had expected to call a Special General Meeting at about this time to ask our members to consider the organisation’s future. After careful consideration of our financial position, our capacity and the importance of our work we are instead scheduling the launch of our new business prospectus. This is planned for Monday 17 June, Save the date.

You will have read in eNews that we have moved our offices upstairs from level 1 to 3 at 12 Pirie Street. Our team continues to do an amazing job building a viable and sustainable business future. You’ll hear more about this on/after 17 June. We would not have been able to consider such an optimistic future without the pragmatic and moral support of our members, partners and supporters. Thank you.


We encourage organisations and individuals who believe in our vision of ‘consumers at the centre of health’ to make sure they have current membership of HCASA. As you know, we are a state-wide, member-based incorporated association with no political affiliations. We provide the information, training and services people, services and policy makers need to ensure consumers have a powerful influence on the health services that they pay for, use and expect to support the health and wellbeing of all South Australians. This work must and will continue.


Debra Kay PSM
Board Chair HCASA
On behalf of the HCASA Board and Staff Team

New Code, laws and website for the HCSCC

There have been some changes at the Health and Community Service Complaints Commissioner (HCSCC). On 18 March 2019, South Australia implemented the Code of Conduct for Certain Health Care Workers which replaced the Code of Conduct for Unregistered Health Practitioners. This change aligns South Australia with the National Code of Conduct for Health Care Workers approved by the COAG Health Council. Unregistered health care workers who do not fall within the jurisdiction of the Australian Health Practitioner Regulation Agency (AHPRA) will have to comply with the code and display certain information where they practise.

The code establishes:

• A range of minimum standards for unregistered health care workers.
• Additional powers to the HCSCC if an unregistered health care worker is found to have breached the Code.

Law changes also came into effect that allow the Health and Community Services Complaints Commissioner to:

• Adopt prohibition orders imposed on individuals from across Australia.
• Investigate individual volunteers providing a health service.
• Restrict people who are subject to a prohibition order from advertising and promoting themselves as a health service.
• Issue a public statement to identify a person or warn the public when interim action has been taken.

To read the HCSCC’s news release, click here. To read more about the code of conduct, click here.

You’ll also notice that the HCSCC has a new website, which the Health Consumer’s Alliance was consulted on. The new website is easier to navigate, provides clearer information and is consumer tested. Go check it out!

And remember you can like the HCSCC on Facebook and follow them on Twitter. If you would like to receive their newsletter, email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Cancer Voices Annual Report

Cancer Voices SA - Raising a Voice for People Affected by Cancer Annual Report 2018.

Cancer Voices Annual Report 2018

HCA Training 2019

In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:

One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.

Back to eNews here


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Latest eNews

Events

The Bleeding Edge Screening

The Bleeding Edge Screening

When: Wednesday 1 May 2019 1.30pm to 4.30pm
Where
: The Science Exchange, 55 Exchange Place, Adelaide

HCA are proud to host a screening of the award winning documentary, The Bleeding Edge.
The film looks at the $400 billion medical device industry and the profit-driven mind-set that rushes implanted devices into the marketplace without proper clinical trials. The screening will be followed by a panel and question and answer session. Afternoon tea will also be provided.

You can register for the event here

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019

Melbourne

The 2019 annual Choosing Wisely National Meeting will bring together policy makers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the Choosing Wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April.

Find out more and register here. 

Health & Community Services Complaints Commissioner Website Focus Group

Wednesday 30 January 2019

10am – 12pm
HCA Adelaide

HCA is hosting a focus group for the South Australian Health and Community Services Complaints Commissioner (HCSCC). The focus group aims to gain consumer feedback on their current website to ensure it is user-friendly.

You can find out more and register here. 

Back to eNews here. 

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019
Melbourne

The annual 2019 Choosing Wisely National Meeting will bring together policymakers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the choosing wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April. You can find out more about the meeting and the Choosing Wisely initiative here.


View all events

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