Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

Over the past week, HCA has continued discussions with Politicians and other key stakeholders emphasising the importance of ensuring consumers remain at the centre of health care in South Australia. 

The defunding of HCA was tabled during last week's question time in the House of Representatives. You can view the transcript in relation to the de-funding of HCA below. 

Many of you have responded to the question we posed in last weeks eNews..."What does HCA mean to you"? We have published some of your answers below: 

''HCA supports consumers across a wide range of health issues and institutions''.
''HCA keeps me up to date with training opportunities, opportunities to participate in community consultations including health-related, YourSAy surveys, and a place to turn to for professional advice about my roles as a health consumer representative''.
''Without HCA I would not have the knowledge, skills, support, and access to opportunities that enable me to volunteer as an effective health consumer representative''.
If you have not yet shared your experience of HCA with us, we would love to hear from you. You can submit your thoughts here

QT 18 September 2018 Health Consumers Alliance

What have we been doing? 
Over the last week HCA has met with both the Minister and Shadow Minister for Health and Wellbeing. We had the opportunity to ask the Minister about his decision and will publish the meeting notes once they are endorsed by the Minister.
 
We also attended the SACOSS Post Budget Breakfast with the Treasurer and had the opportunity to ask a question in relation to the decision to cease support of HCA from 1 July 2019.
 
You may have seen HCA in the media, a full list of media mentions we have come across is available below. If you have seen something we have not included on our list please email it to us at This email address is being protected from spambots. You need JavaScript enabled to view it. 
 
HCA remains committed to working with SA Health to ensure that the consumer voice is heard at all levels across the health system.

What have you been doing? 
Last week we encouraged you to approach your local member of parliament, the Minister, Premier and Treasurer with questions.
 
We would like to hear if you have had any responses, you can email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 8231 4169.
 
Some other questions you may want to ask could be: -

  • How will SA health services meet Standard 2 Partnering with Consumers national accreditation without HCA consumer governance support?
  • Who will train and support consumer and community representatives in local health services?
  • Who will provide the South Australian consumer voice in national health issues?
  • How will SA Health be accountable to South Australian consumers when they are making plans and decisions about state-wide health policy and services?

Given that the government has announced consumer and community engagement is now to occur through the new local governing boards, have the local LHNs received any additional funding for this purpose?
 
Your help in advocating for your independent peak consumer organisation is important in retaining the independent voice of South Australian Health Consumers.
 
We are compiling evidence about how having an independent consumer peak is important. Tell us how having HCA is important to you? Submit your quote here.

HCA DeFunding Media Mentions

The board was pleased to welcome our new sector representative, Danny Broderick to his first board meeting last night. Danny has worked in a diverse range of positions over four decades in youthwork, disability services community health and primary health services and public health. He has occupied senior and executive leadership positions and has led several organisational change strategies. He has worked in non-government organisations as well as in state and local government. He has led advocacy for progressive health policy and health reform including taking leadership roles in the development of health legislation in this state. He holds qualifications in social work and health economics.

Watch this space for the call next week for nominations for election of directors at our Annual General Meeting on 19 November 2018.

Thank you for the overwhelming messages of support received from individuals and organisations across the state and nationally. We need your help to retain the independent voice of South Australian health consumers.

The HCA Board met last night. We have now received written confirmation of the announcement we first heard in the Budget lockup last Tuesday. You can view the letter below.

The letter says consumer and community engagement is now to occur through the new local governing boards, who ‘might choose to partner with HCA’. The boards are established 1 July 2019. The Minister’s funding ceases 30 June 2019.

We have asked to meet with the Minister. We have questions for him. HCA wants to know:

1. Why has the Minister decided to stop funding the independent voice of South Australian consumers?
2. When government support for independent consumer voice is growing around the country, why is the Minister removing funding for South Australian consumers?
3. Who will gather and report on state-wide perspectives on SA Health issues? And make sure the people who are often not heard, are heard?
4. Who will support state-wide patient organisations when there are persistent and damaging errors that are not being fixed within local health networks?

We will let you know in next week’s enews what answers we get.

You might want to ask your local member of parliament, the Minister, Premier and Treasurer some questions too.

We encourage you to contact your local member. Current details of each electorates member of parliament are available below. If you are unsure of your electorate you can find out the name of your electorate based on your suburb below.

Let us know what you find out, we also want to hear your feedback on the response we are making to this decision. You can contact us by phone: 8231 4169 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Health Consumers Alliance Budget outcomes letter 2018

South Australian MPs 2018

Electroates Statewide

 

SA Health has launched a website which provides free personal health coaching. The service is confidential and telephone-based which will provide expert advice and motivational tips to help you find a healthier version of yourself. You can find out more on the website here.

On Monday 30 July HCA hosted the South Australian Ambulance Service (SAAS) Secondary Triage Forum. Twenty-eight consumers and carers who had received a secondary triage service when calling for an ambulance attended the forum to provide feedback on their experience. The forum provided an opportunity for consumers to discuss their expectations, share their experience of the service they received and their overall satisfaction. A summary report will be circulated to the participants and published in our eNews in coming weeks. The Forum is one component of a broader review and planning process for SAAS secondary triage services.

The Registry of Older South Australians (ROSA) is the product of the Health Ageing Research Consortium, which is a cross sectoral partnership of researchers, consumers, aged care providers and consumer advocacy groups. HCA is a consortium partner and co-chair of the consumer engagement group. ROSA is a unique data resource that will support evidence-driven decision-making to improve the lives of all South Australians accessing aged care service. ROSA was designed to monitor the health, service utilisation, medication use, mortality and other outcomes of people receiving aged care services in South Australia. You can view the first ROSA report below. 

ROSA Report 1

HCA, in partnership with Adelaide Primary Health Network and SA Health, held Advance Care Directives: A matter of love, rights and self-determination, on Wednesday 18 April 2018. The forum was recorded and is available to view

.be">here. You can also view the individual speaker's videos and the panel recording here.

 

Latest news

Workplace Fatigue and Bullying in South Australian Hospitals and Health Services

The Parliamentary Committee on Occupational Safety, Rehabilitation and Compensation is conducting an inquiry into Workplace Fatigue and Bullying in South Australian Hospitals and Health Services. HCA was invited to make a submission in contribution to the inquiry. Studies have shown that health services working effectively and using a person-centred care approach can lead to improved workforce attitudes and job satisfaction, decreased emotional stress, decreased workforce turnover, and absenteeism and improved overall workforce wellbeing.

Read our submission here

HCA Training 2019

In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:

One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.

Back to eNews here

Closing in on a genetic map for depression

An international team of researchers led by SAHMRI-based epidemiologist Dr Azmeraw Amare has opened the door to more rapid mapping of the genetic foundations of mental health disorders. The global collaboration, that included SAHMRI and the University of Adelaide, found eight never-before-identified gene variants related to increased risk of depressive disorder, and more importantly, strengthened the evidence for genetic links between major depressive disorder (MDD), bipolar disorder and schizophrenia. Find out more here. 

Sexual Health Counselling Now Available at Headspace Onkaparinga

Headspace Onkaparinga now offers sexual health counselling, every Thursday from 9:30 am - 4:30 pm. Counselling is available for people aged 12 - 25 years who can recieve free advice and referral on sexual health-related concerns. Clients can choose to visit the centre on their own or with a partner or support person. To make an appointment, call (08) 8186 8600 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Resources and support links for mentally healthy workplaces

The South Australian Health Commission offers online resources aimed at helping maintain a mentally health workplace. One of the important roles of the Commission is to work with South Australian communities and leaders to strengthen mental health and wellbeing in the workplace. Investing in mentally healthy workplaces is a win-win for employers, workers, the economy and the State. Find out more here.


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Latest eNews

Events

Workshop – Draft Second Edition of the Australian Charter of Healthcare Rights (the Charter)

Wednesday 6 March 2019

11.30am - 2:30 pm
HCA Adelaide

The Australian Commission on Safety and Quality in Health Care invites consumers to attend a workshop to provide input on the draft Second Edition of the Australian Charter of Healthcare Rights (the Charter). A consultation was undertaken in 2018 which sought feedback on how user-friendly and easy to understand the existing Charter is, and how it could be improved. This feedback has informed the draft Second Edition, which will be discussed in detail at the workshop. Feedback will also be sought on the types of resources participants would find helpful when using the Charter. Participants will be provided with introductory information and will be required to complete a short survey prior to the event. Lunch will be provided.

Find out more and register here. 

Closing The Gap Day

Wednesday 27 March 

11.00am - 3.00pm
Adelaide Showgrounds

Sonder, in partnership with the Adelaide Primary Health Network, is hosting the Closing the Gap Day at the Adelaide Showground. Admission is free for all ages. It aims to bring together people from the Aboriginal and Torres Strait Islander community to share information and take meaningful action in support of achieving Indigenous health equality by 2030. The event will also feature plenty of free activities for children, including a petting zoo, jumping castle, face painting and much more.

Find out more here.

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019

Melbourne

The 2019 annual Choosing Wisely National Meeting will bring together policy makers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the Choosing Wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April.

Find out more and register here. 

Health & Community Services Complaints Commissioner Website Focus Group

Wednesday 30 January 2019

10am – 12pm
HCA Adelaide

HCA is hosting a focus group for the South Australian Health and Community Services Complaints Commissioner (HCSCC). The focus group aims to gain consumer feedback on their current website to ensure it is user-friendly.

You can find out more and register here. 

Back to eNews here. 

Community Mental Health Consumer and Carer Workshop

Thursday 21 February 2019

1.00pm – 4.00pm
Thebarton

As part of the Community Mental Health Re-design Project, a Community Mental Health Consumer and Carer workshop is being held for consumers and carers who are or have received care from CALHN mental health services.
The aim of the workshop is to identify:

Who are our consumers, carers and community?
What are our guiding principles?
Service description – what works well and what we could do better?
Future service – how would it work?

Find out more and Register here

 


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