Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

Last week HCA welcomed a new team member, Ellie Hodges. Ellie has joined the team as HCA's Consumer Engagement Project Officer for the Central Adelaide Local Health Network (CALHN).

Ellie has more than 18 years of experience working in the community and mental health sectors as a practitioner, manager, educator, advisor, advocate and consultant. Most recently, Ellie has been working in her Counselling Private Practice and as a Lived Experience Advisor to the South Australian Mental Health Commission.Ellie will be working with CALHN to create and implement a consumer engagement strategy. You can read more about Ellie here.

Choosing Wisley Australia has released 15 new recommendations developed by three medical faculties and associations on healthcare practices that clinicians and consumers should question. with low back pain a common theme. Five new recommendations around pain management, including for low back pain and chronic non-cancer pain, have been developed by the Faculty of Pain Medicine of the Australian and New Zealand College of Anaesthetists. These recommendations offer the latest evidence-based advice on tests, treatments, and procedures that should be questioned by health professionals and consumers, and form the basis of their discussions on pain management. You can read Choosing Wisely’s media release here.

On 28 February 2018, the Hon Bruce Lander QC, Independent Commissioner Against Corruption (ICAC), released his investigation report on the Oakden Older Persons Mental Health Facility. The report highlights systemic failings in processes and oversight that allowed the events at the Oakden Facility to occur for more than a decade. HCA has prepared a summary of key findings, with a link to the full report, which you can view below. Anyone with concerns about people in care can contact the Aged Care Complaints Commissioner, the Aged Rights Advocacy Service, SA Police, or the Health and Community Services Complaints Commissioner. You can also phone the South Australian Elder Abuse Prevention Phone Line on 1800 372 310. 

HCA Summary Oakden Report

HCA’s Acting Chief Executive Ellen Kerrins and Board Directors have met with representatives of six political parties to date, to discuss the HCA 2018 Election Platform:
The Hon Tammy Franks MLC, Greens SA
The Hon Dennis Hood MLC, Australian Conservatives
The Hon Peter Malinauskas MLC, Minister for Health, Labor Party
The Hon Kelly Vincent MLC, Dignity Party
Mr Peter Vincent, SA-Best
The Hon Stephen Wade MLC, Shadow Minister for Health and Wellbeing, Liberal Party.
Key points from politicians, HCA members and stakeholders are noted below. 

Summary of key points from politicians sholders members

Health Consumers Alliance of SA Inc is the state’s peak health consumer body. Our members, partners and consumer advocates have identified priorities for action to ensure consumers are at the centre of health in South Australia. They want health policy based on evidence, research and consumer input at all stages to improve health outcomes and reduce costs. You can find the HCA 2018 Election Platform and Background below. 

HCA 2018 Election Platform

HCA 2018 Election Platform Background

Congratulations to the Clinical Governance Unit, Southern Adelaide Local Health Network (SALHN) on winning the award for Partnering with Consumers, Carers, and Community. Their work on the consumer-led fasting guidelines was recognised as a collaborative project between consumers and staff, which has improved the patient experience and reduced negative feedback about fasting by 60%. You can read more about this award-winning work and find out about the other award winners here.

The Government is expanding My Health Record for all Australians in 2018. The aim is to give all Australians control of their own health record, what it contains and how it is accessed. You also have a choice to opt out of having a My Health Record if you prefer. You can find more information below.

My Health Record legislation provides protections for the privacy of medical information in the system. It has bank strength security which ensures information is stored and accessed by only trusted connected health systems. You can find out about the security of My Health Record below.

The My Health Record system has been designed to enable individuals to control who can access their My Health Record or specific information held within it. Find out more about how you can control who accesses My Health Record below.

Expanding My Health Record 2018

Security of My Health Record

Setting access controls to My Health Record

The HCA brochure is available to order online. It was designed to promote awareness of our organisation and our services. The key messages include who we are, which services we provide, and how you can become involved with us. If your organisation would benefit from having copies of our brochure available to your consumers and/or staff, you can place an order here.

Latest news

HCA Social Media Review

HCA are reviewing the way we use social media and how to make sure you get the most out of the information we share and so we can gather your feedback and opinions. We want to know what you want to see on our social media and what engages you the most. Social media is a great way to inform and engage with the community and we think we could be using it better! We would really appreciate your feedback.

Please complete our one minute survey here to help us improve our social media engagement. 

You can view our Facebook here and Twitter here

Board Communique March 2019

The March HCASA Board meeting recently confirmed our capacity to continue our work well into 2020. HCASA is here to stay. We had expected to call a Special General Meeting at about this time to ask our members to consider the organisation’s future. After careful consideration of our financial position, our capacity and the importance of our work we are instead scheduling the launch of our new business prospectus. This is planned for Monday 17 June, Save the date.

You will have read in eNews that we have moved our offices upstairs from level 1 to 3 at 12 Pirie Street. Our team continues to do an amazing job building a viable and sustainable business future. You’ll hear more about this on/after 17 June. We would not have been able to consider such an optimistic future without the pragmatic and moral support of our members, partners and supporters. Thank you.


We encourage organisations and individuals who believe in our vision of ‘consumers at the centre of health’ to make sure they have current membership of HCASA. As you know, we are a state-wide, member-based incorporated association with no political affiliations. We provide the information, training and services people, services and policy makers need to ensure consumers have a powerful influence on the health services that they pay for, use and expect to support the health and wellbeing of all South Australians. This work must and will continue.


Debra Kay PSM
Board Chair HCASA
On behalf of the HCASA Board and Staff Team

New Code, laws and website for the HCSCC

There have been some changes at the Health and Community Service Complaints Commissioner (HCSCC). On 18 March 2019, South Australia implemented the Code of Conduct for Certain Health Care Workers which replaced the Code of Conduct for Unregistered Health Practitioners. This change aligns South Australia with the National Code of Conduct for Health Care Workers approved by the COAG Health Council. Unregistered health care workers who do not fall within the jurisdiction of the Australian Health Practitioner Regulation Agency (AHPRA) will have to comply with the code and display certain information where they practise.

The code establishes:

• A range of minimum standards for unregistered health care workers.
• Additional powers to the HCSCC if an unregistered health care worker is found to have breached the Code.

Law changes also came into effect that allow the Health and Community Services Complaints Commissioner to:

• Adopt prohibition orders imposed on individuals from across Australia.
• Investigate individual volunteers providing a health service.
• Restrict people who are subject to a prohibition order from advertising and promoting themselves as a health service.
• Issue a public statement to identify a person or warn the public when interim action has been taken.

To read the HCSCC’s news release, click here. To read more about the code of conduct, click here.

You’ll also notice that the HCSCC has a new website, which the Health Consumer’s Alliance was consulted on. The new website is easier to navigate, provides clearer information and is consumer tested. Go check it out!

And remember you can like the HCSCC on Facebook and follow them on Twitter. If you would like to receive their newsletter, email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Cancer Voices Annual Report

Cancer Voices SA - Raising a Voice for People Affected by Cancer Annual Report 2018.

Cancer Voices Annual Report 2018

HCA Training 2019

In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:

One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.

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Events

The Bleeding Edge Screening

The Bleeding Edge Screening

When: Wednesday 1 May 2019 1.30pm to 4.30pm
Where
: The Science Exchange, 55 Exchange Place, Adelaide

HCA are proud to host a screening of the award winning documentary, The Bleeding Edge.
The film looks at the $400 billion medical device industry and the profit-driven mind-set that rushes implanted devices into the marketplace without proper clinical trials. The screening will be followed by a panel and question and answer session. Afternoon tea will also be provided.

You can register for the event here

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019

Melbourne

The 2019 annual Choosing Wisely National Meeting will bring together policy makers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the Choosing Wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April.

Find out more and register here. 

Health & Community Services Complaints Commissioner Website Focus Group

Wednesday 30 January 2019

10am – 12pm
HCA Adelaide

HCA is hosting a focus group for the South Australian Health and Community Services Complaints Commissioner (HCSCC). The focus group aims to gain consumer feedback on their current website to ensure it is user-friendly.

You can find out more and register here. 

Back to eNews here. 

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019
Melbourne

The annual 2019 Choosing Wisely National Meeting will bring together policymakers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the choosing wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April. You can find out more about the meeting and the Choosing Wisely initiative here.


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