Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

Palliative Care Australia has released two new online resources to make it easier for people to record and share their care wishes and preferences at the end of life. The online Dying to Talk discussion starter kit and card game were officially launched in Canberra by the Federal Minister for Health Greg Hunt during Palliative Care Week. The online card game includes an Aboriginal and Torres Strait Islander specific deck to provide culturally appropriate options such as visiting or dying on country. You can find out more here.

 

SA Ambulance Service is the main provider of ambulance services in South Australia, receiving more than 400,000 calls each year. Services are being improved under Transforming Health, with new ambulance stations and extra frontline staff. Consumers are encouraged to review their ambulance cover, as recent changes have occurred in levels and pricings of cover. You can find out more below. 

Ambulance service information

The Australian Commission on Safety and Quality in Health Care and Healthdirect Australia have jointly launched the Question Builder, a free web-based tool to help people prepare for their medical appointment and make the best use of the time with their doctor. Question Builder guides you through a series of steps, from selecting which type of appointment you are preparing for, to developing the questions that you would like to ask, and helping you to prioritise the most important questions to ask first. These questions can then be printed or emailed to a phone/device for use during the appointment. You will find the tool here.  Additional supporting resources and information about the Question Builder can be found on the Commission’s website here.

The Australian Commission on Safety and Quality in Health Care has published the top tips for safe health care. It is designed to help consumers, their families, carers and other support people get the most out of their health care. The information in the booklet can be used when you talk to your doctor and other healthcare providers, including nurses, pharmacists, specialists, allied health and mental health workers. The publication is available below.

Top Tips for Safe Health Care

The Consumers Health Forum of Australia’s have released a statement reassuring consumers not to panic about locking in their preferred health fund before the 1st April 2017 when higher premiums take effect. In most cases consumers, should be able to change from one fund to another with one month’s notice without facing financial penalty. Consumers need not rush when deciding about their health fund. You can read the full statement here.

 

HCA in collaboration with the South Australian Medical Research Institute has published a paper on developing a framework for integrating consumer engagement in health and medical research. The purpose of the paper is to develop a workable framework for consumer and community engagement for a new medical research institute with broader application. You can read the full paper here.

Last Friday, 17 February 2017,  HCA hosted a forum to inform consumers and the non-government sector about changes and priorities across the primary health, mental health and hospital health sectors, and to identify opportunities for engagement and collaboration. The forum was a success with 47 attendees. A report outlining the outcome and recommendations from the forum will be released in the coming weeks. You can view the speakers' presentation slides below. 

TH Presentation 

PHN Presentation

SA MHC Presentation

 

Health Consumers is a support group on Facebook for members of the general public who use, or are potential users, of health services, including their family and carers. This group is specific to consumers in healthcare. Members are encouraged to share their experiences with the healthcare system, events and information that may be of interest to other Health Consumers. You can join the group here.

Latest news

Workplace Fatigue and Bullying in South Australian Hospitals and Health Services

The Parliamentary Committee on Occupational Safety, Rehabilitation and Compensation is conducting an inquiry into Workplace Fatigue and Bullying in South Australian Hospitals and Health Services. HCA was invited to make a submission in contribution to the inquiry. Studies have shown that health services working effectively and using a person-centred care approach can lead to improved workforce attitudes and job satisfaction, decreased emotional stress, decreased workforce turnover, and absenteeism and improved overall workforce wellbeing.

Read our submission here

HCA Training 2019

In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:

One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.

Back to eNews here

Closing in on a genetic map for depression

An international team of researchers led by SAHMRI-based epidemiologist Dr Azmeraw Amare has opened the door to more rapid mapping of the genetic foundations of mental health disorders. The global collaboration, that included SAHMRI and the University of Adelaide, found eight never-before-identified gene variants related to increased risk of depressive disorder, and more importantly, strengthened the evidence for genetic links between major depressive disorder (MDD), bipolar disorder and schizophrenia. Find out more here. 

Sexual Health Counselling Now Available at Headspace Onkaparinga

Headspace Onkaparinga now offers sexual health counselling, every Thursday from 9:30 am - 4:30 pm. Counselling is available for people aged 12 - 25 years who can recieve free advice and referral on sexual health-related concerns. Clients can choose to visit the centre on their own or with a partner or support person. To make an appointment, call (08) 8186 8600 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Resources and support links for mentally healthy workplaces

The South Australian Health Commission offers online resources aimed at helping maintain a mentally health workplace. One of the important roles of the Commission is to work with South Australian communities and leaders to strengthen mental health and wellbeing in the workplace. Investing in mentally healthy workplaces is a win-win for employers, workers, the economy and the State. Find out more here.


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Events

Workshop – Draft Second Edition of the Australian Charter of Healthcare Rights (the Charter)

Wednesday 6 March 2019

11.30am - 2:30 pm
HCA Adelaide

The Australian Commission on Safety and Quality in Health Care invites consumers to attend a workshop to provide input on the draft Second Edition of the Australian Charter of Healthcare Rights (the Charter). A consultation was undertaken in 2018 which sought feedback on how user-friendly and easy to understand the existing Charter is, and how it could be improved. This feedback has informed the draft Second Edition, which will be discussed in detail at the workshop. Feedback will also be sought on the types of resources participants would find helpful when using the Charter. Participants will be provided with introductory information and will be required to complete a short survey prior to the event. Lunch will be provided.

Find out more and register here. 

Closing The Gap Day

Wednesday 27 March 

11.00am - 3.00pm
Adelaide Showgrounds

Sonder, in partnership with the Adelaide Primary Health Network, is hosting the Closing the Gap Day at the Adelaide Showground. Admission is free for all ages. It aims to bring together people from the Aboriginal and Torres Strait Islander community to share information and take meaningful action in support of achieving Indigenous health equality by 2030. The event will also feature plenty of free activities for children, including a petting zoo, jumping castle, face painting and much more.

Find out more here.

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019

Melbourne

The 2019 annual Choosing Wisely National Meeting will bring together policy makers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the Choosing Wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April.

Find out more and register here. 

Health & Community Services Complaints Commissioner Website Focus Group

Wednesday 30 January 2019

10am – 12pm
HCA Adelaide

HCA is hosting a focus group for the South Australian Health and Community Services Complaints Commissioner (HCSCC). The focus group aims to gain consumer feedback on their current website to ensure it is user-friendly.

You can find out more and register here. 

Back to eNews here. 

Community Mental Health Consumer and Carer Workshop

Thursday 21 February 2019

1.00pm – 4.00pm
Thebarton

As part of the Community Mental Health Re-design Project, a Community Mental Health Consumer and Carer workshop is being held for consumers and carers who are or have received care from CALHN mental health services.
The aim of the workshop is to identify:

Who are our consumers, carers and community?
What are our guiding principles?
Service description – what works well and what we could do better?
Future service – how would it work?

Find out more and Register here

 


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