Phone: 08 8231 4169 | Email: | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

The new framework for Veteran’s Health Care Services 2016 -2020 has been released. The framework is the result of close collaboration between Veteran’s Health Advisory Council and SA Health as well as consultation with veterans and the veteran community in South Australia. You can find out more about veterans services here.  The full document is available below. 

Framework:Veteran’s Health Care Services 2016 – 2020


The Youth Mental Health Consultation Report documents the outcomes of a youth mental health consultation and research project which was undertaken during 2015-16 by Health Consumers AllianceSA (HCA) in collaboration with the Health Economics and Social Policy Group (HESPG) at the University of South Australia. 

The aim of the project was to speak with young people about their experiences of mental health care, and hear their perspectives on how pathways to care and service design could be improved. The project highlighted a diverse range of views about the experience of careand focused on participant’ssuggestions and ideas of how services may be better designed and promoted in the future. 

HCA and HESPG would like to acknowledge and thank the young people who participated in this project and generously shared their experience. We also thank the many organisations who connected with us to help the young participants to be involved. The full report is available below.  

Youth Mental Health Report

The healthdirect Symptom Checker is an online tool for health consumers to check their symptoms and find trusted information and advice on what to do next. If you are feeling unwell and not sure if you need a doctor the symptom checker can help you decide. You can access the symptom checker and find out more here.


 Skin cancer in Australia provides comprehensive national information and statistics on skin cancer. It includes the latest available data and estimates to 2016, as well as trends over time. The report also describes risk factors, and presents a section on the limitations of nonmelanoma skin cancer (NMSC) data in Australia, as well as future opportunities. You can download the full report below.


A ‘Practical Guide for Working with Carers of People with a Mental Illness’ has been created by a consortium of experts in mental health care, including Helping Minds, Mind Australia, Private Mental Health Consumer Carer Network (Australia), Mental Health Australia and Mental Health Carers ARAFMI Australia. The main aim of the guide is to provide practical assistance for providers to work with carers in a meaningful, mutually beneficial way. A partnership approach has been adopted with the aim to enhance outcomes for consumers

View the Guide here or view the brochure about the Guide here.

Changes are being made to the My Health Record system. These are taking effect at different times between November 2015 and July 2016. More detailed fact sheets on the changes will be will be published on in coming weeks. 

This edition features information about the Mental Health and Alcohol & Other Drugs Reform, with an update from the Adelaide PHN and information on how to get involved. Also, an update about My Health Record (Formally called Personally Controlled Electronic Health Record). 

APHN Connect February 2015

The National Safety and Quality Health Service (NSQHS) Standards were designed to drive improvements in safety and quality in health care across Australia.

The primary aim of the NSQHS Standards is to protect the public from harm and to improve the quality of health service provision. The standards for community health services are available here.

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