In the South Australian health system, it is now more widely accepted that consumers should have a central role as the users and beneficiaries of health care and, ultimately are the ones who pay for it. While once the consumer voice was heard only at the margins of the health system, now HCA helps facilitate the appointment of consumer representatives on more than 20 health-related committees.
Advocacy can bring about change or it may maintain the status quo, but it is always directed towards a specific goal or end.
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