Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

The Youth Mental Health Consultation Report documents the outcomes of a youth mental health consultation and research project which was undertaken during 2015-16 by Health Consumers AllianceSA (HCA) in collaboration with the Health Economics and Social Policy Group (HESPG) at the University of South Australia. 

The aim of the project was to speak with young people about their experiences of mental health care, and hear their perspectives on how pathways to care and service design could be improved. The project highlighted a diverse range of views about the experience of careand focused on participant’ssuggestions and ideas of how services may be better designed and promoted in the future. 

HCA and HESPG would like to acknowledge and thank the young people who participated in this project and generously shared their experience. We also thank the many organisations who connected with us to help the young participants to be involved. The full report is available below.  

Youth Mental Health Report

Older South Australians have the right to be safe and to be treated with dignity and respect. Decisions about their lives, finances, where they live, health care, lifestyle and relationships are important and older people have the right to make these decisions as they wish.

The South Australian Charter of the Rights and Freedoms of Older People helps you to understand what these rights are.

Website address: www.sahealth.sa.gov.au/stopelderabuse and the new SA Elder Abuse Prevention Phone Line number: 1800 372 310.

Health Consumers Alliance (HCA) Strategic Directions 2012-16 and SA Health Service Agreement 2013-16 identified a need for HCA to develop a processes for the effective engagement of members of vulnerable communities in its representative and consultative functions. In response to this need HCA has undertaken a research project ‘A Framework of Engagement Practice with Vulnerable South Australian Communities’. The findings are outlined in the report, available below.

A Framework of engagement practice with vulnerable South Australian communities

ACEDA Inc.
http://www.aceda.org.au

Australian Competition and Consumer Commission
http://www.accc.gov.au/

Australian Consumer’s Association Health Pages
http://www.choice.com.au

Australian Institute of Family Studies
http://www.aifs.gov.au

Better Health Channel
http://www.betterhealthchannel.com.au

Centre for Online Health
http://www.uq.edu.au/coh/

In April 2015 the Australian Minister for Health, the Hon Sussan Ley MP, announced the formation of the Medicare Benefits Schedule Review Taskforce.

The taskforce will review MBS in its entirety, considering individual items as well as the rules and legislation governing their application, with the overarching goal of promoting the provision of the best patient outcomes for our health expenditure.

A key part of this approach will be ensuring that MBS items are evidence based, fit for purpose and reflect contemporary medical practice.

HCA and consumer advocates attended a related Consumers Health Forum of Australia workshop in October to provide advice and related experiences about the MBS and the purpose of the review. Further updates and advice about future workshops will be provided through our Enews.

See Professor Bruce Robinson (Chair, MBS Review Taskforce) presentation on the MBS Review below.

MBS Review Taskforce presentation

Patient or Consumer Centred Care

HCA Fact Sheet 10

Top Tips for Providing Consumer Centred Care

HCA Fact Sheet 11

Latest news

March 2017: New RAH Update

The March edition of the RAH Update is now available. It includes a look at ‘Technical Completion’ and what that means. You can view and download the update below.

March 2017: RAH Update

CHF: Local communities crying out for more action on mental health, not more reviews.

The Consumers Health Forum of Australia have released a media statement calling for more responsive community health services which embrace mental health services designed with consumers, not more reviews. You can read the statement here.

CHF Blog post: After the Colloquium: Connecting Consumers.

The purpose of the colloquium, organised by the Consumers Health Forum of Australia, Mental Health Australia and the National Rural Health Alliance, was to provide the opportunity for consumers, particularly emerging advocates, to join a day of talking and listening about strengthening the role of the consumer in shaping health care. You can read more about the colloquium on their latest blog post here.

Lynch Syndrome Australia Report released

Lynch Syndrome Australia has released Lynch syndrome: Australia’s untold health story, a report that calls for a number of important recommendations to improve diagnosis, risk management and support. It draws on the findings of a world-first study of the lived experience of people with Lynch syndrome and outlines responses from the 251 Australian participants. You can find out more and download the report here.

 

First look inside the new Royal Adelaide Hospital

The new Royal Adelaide Hospital (RAH) has achieved Technical Completion, a significant milestone in the delivery of SA’s world-class new hospital. Over the last five years, the new Royal Adelaide Hospital (RAH) has taken shape over the Adelaide CBD skyline and now is your chance to take a first look inside. The virtual tour shows you through a range of key areas including the Emergency Department, patient bedrooms, the main public entrance on level 3 and car parking facilities. the new RAH will set a benchmark for hospitals of the future and continue the long and proud tradition of providing the best possible care for all South Australians. You can view the video here.


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Latest eNews

Events

Preoperative assessment for elective surgery workshop

Tuesday 4 April 2017

The aim of the Preoperative assessment for elective surgery workshop is to develop a consistent, standardised approach to care. The workshop will be held between 2pm – 4pm at the Pavilion on the park. To register or find out more, email This email address is being protected from spambots. You need JavaScript enabled to view it.

Living well with pain: Consumer Symposium

Sunday 9 April 2017

1pm – 5pm University of Adelaide

PainAustralia in collaboration with South Australian healthcare consumer organisations is hosting the annual Living Well with Pain Consumer Symposium in conjunction with the Australian Pain Society’s Annual Scientific Conference. The symposium will bring the issue of pain management to the forefront for health professionals, consumers and other stakeholders in South Australia. If you live with pain or have an interest in in this area of medicine, you can find out more and register to attend online here. The full flyer is available below.

Flyer: Living well with pain

Introduction to Consumer Advocate Training: Nuriootpa

Tuesday 4 April 2017

Introduction to Consumer Advocacy training is coming to Nuriootpa this April. HCA provides training to consumers who have an interest in becoming health consumer advocates. The free training aims to assist participants to become an effective voice as advocates, and be active contributors in shaping the health system in South Australia. If you would like to participate in Introduction to Consumer Advocacy training to prepare yourself for a consumer advocate role, or as a refresher for established consumer advocates, you can find out more, including details about registration in the flyer attached below.

Nuriootpa: CAT Flyer

Modbury Hospital Rehabilitation Centre – Open Day

Saturday 8 April 2017
10am – 2pm

Consumers are invited to attend the Open Day at the new Rehabilitation Centre at Modbury Hospital. The Rehabilitation Centre is part of the $32 million investment in Modbury Hospital under Transforming Health and will enable the hospital to double the number of rehabilitation patients seen each year. The Open Day will include tours and demonstrations of the new facilities, a sausage sizzle and face painting. You can find out more here.

 

Consumer Advocates Network Meeting

Wednesday 3 May 2016

12.30pm – 2.30pm (light lunch at 12pm)

At each meeting of the Consumer Advocates Network, we include a specific topic for discussion or learning. The topic for the May meeting is medical records, followed by other meeting agenda items from 2pm. We welcome your attendance at the May meeting to learn about the Enterprise Patient Administration System (EPAS) and My Health Record, including:
• an overview of EPAS and My Health Record
• how EPAS and My Health Record relate to each other and records systems
• security and access issues
• managing Advanced Care Directives and end of life decisions.

You can register to attend here.

email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 08 8231 4169 for more information.

 


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