Health Consumers Alliance (HCA) Strategic Directions 2012-16 and SA Health Service Agreement 2013-16 identified a need for HCA to develop a processes for the effective engagement of members of vulnerable communities in its representative and consultative functions. In response to this need HCA has undertaken a research project ‘A Framework of Engagement Practice with Vulnerable South Australian Communities’. The findings are outlined in the report, available below.

A Framework of engagement practice with vulnerable South Australian communities