Phone: 08 8231 4169 | Email: | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

In addition to the resources below, you can find many other additional consumer and carer resources - particularly about health literacy for consumers - here.


Head to Health is an online resource developed by the Australian Department of Health to assist Australians to find the right digital health resources for them. For many people with mental health conditions such as depression and anxiety, online mental health resources can be as effective as face-to-face treatment. The site provides information on mental health websites which have been created by trusted organisations, and provide reliable information and advice on specific mental health topics. You can access the Head to Health website to find out more here.

The Mental Health Coalition of South Australia (MHCSA) website now holds an online directory for mental health services across SA. This live directory allows the general public to search for services in their area which can help themselves or a loved one. This directory covers are a range of non-clinical support services from psycho-social to community-based programs. You can see the directory here and see how easy it is to use.

healthdirect is a free service supported by the governments of Australia, to provide safe, practical health information and advice. On this home page, you will find links to a variety of health topics from A to Z, medicines, a symptom checker and a service finder. The 24 hour health advice and information phone number is 1800 022 222.


NPS Medicinewise provides independent, evidence-based information for consumers, to help you make the best decisions about your medicines and medical tests. The website includes a broad range of topics, including rheumatoid arthritis, antibiotics use, understanding medical tests, depression and many more, which you can find here.



Latest news

2018 Annual General Meeting

Monday 19 November 2018
4.00pm – 6.00pm
Level 1 / 12 Pirie Street, Adelaide

We invite you to come along and join us for our 2018 Annual General Meeting. Following the formalities, we have three special guest speakers who will discuss partnerships in best practice. Allison Willis from HCA will talk about the Northern Adelaide Local Health Network Consumer and Community Engagement Project, followed by Grant Phelps from Central Adelaide Local Health Network, who will speak about our partnership on the Consumer and Community Engagement Strategy from the perspective of the Local Health Network. The final speaker, Lily Griffin, a consumer from the Women’s and Children’s Health Network will speak about the outcome of working in partnership with HCA on consumer and community engagement by looking at the recent evaluation. Following the meeting we invite you to join the Board and Staff members for nibbles and networking.

You can register to attend the AGM here.

The Agenda is available here.

Health and Well-Being Strategy 2019 - 2023 Workshop

Last week HCA supported SA Health by recruiting consumers to attend the Health and Well-Being Strategy 2019 - 2023 workshop to inform the health priorities that should be included in the Health Strategy 2019 - 2023. Consumers worked together with SA Health and Local Health Network Staff to identify their ideas on state health priorities for the next five years and beyond. The Strategy is a system-level strategy developed by the State Government to meet future health challenges. The workshop was registered to capacity with twenty consumers participating in addition to 180 staff in attendance. You can find out more about this consultation on the Health and Well-Being Strategy here.

Consumers Health Forum of Australia – National Election Platform Consultation 2019

Yesterday, HCA welcomed the Consumers Health Forum (CHF) of Australia who hosted a consultation for their South Australian members. The consultation focused on national-level policy, and reform priorities from South Australian health consumers' perspectives. This was one of several consultations which is being held across the country to help inform the CHF 2019 Federal Election priorities. We will include the link to the CHF election platform in our eNews once it is announced. You can find out more about CHF’s work here.

Submission on the review of EPAS

On Tuesday 30 October 2018, HCA facilitated a small group of consumers to provide feedback on the Review of the Electronic Patient Administration System (EPAS) consultation paper. HCA’s submission on the consultation paper was informed by this meeting, and the responses received through email. Thank you to everyone who provided feedback. You can view our submission to the EPAS Review Panel here.

Health Consumers Tasmania

Work has commenced on building a new health consumer organisation for Tasmania. The aim of this organisation is to create an independent health consumer voice in Tasmania, which until recently was the only state in Australia that did not have an independent peak health consumer organisation. Bruce Levett has been appointed as the Executive Officer and commenced work in late August 2018. HCA had the pleasure of meeting Bruce as part of his induction. You can find out more about Health Consumers Tasmania here.

View all latest news

Latest eNews


SALHN Forum: Draft Adult Community Mental Health Service Plan

Friday 23 November
1.00pm – 3.00pm

The Southern Adelaide Local Health Network (SALHN) Is hosting a consultation on the draft proposed Adult Community Mental Health Service Plan. SALHN has been undertaking a process of redesigning Adult Community Mental Health Services in the South, in response to SA Health Recommendations. The proposed Service Plan sets out the details of how Adult Community Mental Health Services will be organised across the South, including the range of service pathways and treatment options to be offered, as well as how consumers can access these services. Consumers with lived experience of mental health or who are caring for someone with a mental health condition, is encouraged to attend. You can find out more and register here.

South Australian State Population Health Conference

Saturday 1 December 2018
8.30am – 4.30pm

The SA State Population Health Conference is the premier developmental opportunity for emerging public health researchers and practitioners to present their work to a local audience. In 2018, they are embracing diversity, and acknowledging the role that each of us play in supporting populations to improve their health. The Conference focus is on developing links between research, advocacy, practice and policy. Participants will learn from others in the field and hear about the work being done to contribute to better health in South Australia. You can find out more and register here.

Royal Adelaide Hospital Research Showcase Day

Thursday 22 November 2018
1.30pm – 5.00pm
Royal Adelaide Hospital

The Royal Adelaide Hospital (RAH) is hosting the inaugural RAH research showcase. This event will give the public an opportunity to hear from world-class researchers about the latest research being undertaken at the RAH. Topics covered include:

  • understanding inherited leukaemias
  • improving outcomes for patients with vascular devices
  • obesity and heart failure
  • investigating E-Cigarettes.

You can register to attend and find out more here.

The Uluru Statement and the end of history

Friday 16 November 2018
Adelaide Convention Centre

The 21st Annual Hawke Lecture is to be delivered by award winning Australian journalist and writer Stan Grant. In this lecture Stan outlines how the Uluru Statement represents a chance to tell Australia’s story anew, to tell the truth of a nation that has its roots tens of thousands of years before the landing of the First Fleet. He says the rejection of the Uluru Statement is a moment lost, a moment that could have completed Australian liberalism. You can find out more and register here.

Conflicts of Interest workshop

Thursday 6 December 2018
9.00am – 1.00pm
Level 1/12 Pirie Street Adelaide

HCA is hosting a free workshop for health consumer or carer representatives, or advocates with an interest in learning about conflicts of interest in health care.
The workshop will be run by two internationally respected academics with expertise in this area, Professor Lisa Bero from the University of Sydney, and Dr Ray Moynihan, from Bond University.
The following will be covered (using plain English):

- Introduction to the scientific evidence about how sponsorship from drug companies and other industry groups affects medical education and research
- Introduction to accessible databases that can be searched to find out more about drug company payments to doctors and patient groups

This will be followed by a facilitated discussion about conflicts of interest.

Morning tea and a light lunch will be provided. The workshop will be evaluated and information relating to this will be sent via email to participants in the week prior to the workshop.
Contact HCA on 82314169 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information or to discuss support for transport.
Expressions of Interest (EOI) Close Thursday 22 November 2018.

You can register your EOI here.

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