Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

In addition to the resources below, you can find many other additional consumer and carer resources - particularly about health literacy for consumers - here.

  

Head to Health is an online resource developed by the Australian Department of Health to assist Australians to find the right digital health resources for them. For many people with mental health conditions such as depression and anxiety, online mental health resources can be as effective as face-to-face treatment. The site provides information on mental health websites which have been created by trusted organisations, and provide reliable information and advice on specific mental health topics. You can access the Head to Health website to find out more here.

The Mental Health Coalition of South Australia (MHCSA) website now holds an online directory for mental health services across SA. This live directory allows the general public to search for services in their area which can help themselves or a loved one. This directory covers are a range of non-clinical support services from psycho-social to community-based programs. You can see the directory here and see how easy it is to use.

healthdirect is a free service supported by the governments of Australia, to provide safe, practical health information and advice. On this home page, you will find links to a variety of health topics from A to Z, medicines, a symptom checker and a service finder. The 24 hour health advice and information phone number is 1800 022 222.

 

NPS Medicinewise provides independent, evidence-based information for consumers, to help you make the best decisions about your medicines and medical tests. The website includes a broad range of topics, including rheumatoid arthritis, antibiotics use, understanding medical tests, depression and many more, which you can find here.

 

 

Latest news

Board Communique March 2019

The March HCASA Board meeting recently confirmed our capacity to continue our work well into 2020. HCASA is here to stay. We had expected to call a Special General Meeting at about this time to ask our members to consider the organisation’s future. After careful consideration of our financial position, our capacity and the importance of our work we are instead scheduling the launch of our new business prospectus. This is planned for Monday 17 June, Save the date.

You will have read in eNews that we have moved our offices upstairs from level 1 to 3 at 12 Pirie Street. Our team continues to do an amazing job building a viable and sustainable business future. You’ll hear more about this on/after 17 June. We would not have been able to consider such an optimistic future without the pragmatic and moral support of our members, partners and supporters. Thank you.


We encourage organisations and individuals who believe in our vision of ‘consumers at the centre of health’ to make sure they have current membership of HCASA. As you know, we are a state-wide, member-based incorporated association with no political affiliations. We provide the information, training and services people, services and policy makers need to ensure consumers have a powerful influence on the health services that they pay for, use and expect to support the health and wellbeing of all South Australians. This work must and will continue.


Debra Kay PSM
Board Chair HCASA
On behalf of the HCASA Board and Staff Team

New Code, laws and website for the HCSCC

There have been some changes at the Health and Community Service Complaints Commissioner (HCSCC). On 18 March 2019, South Australia implemented the Code of Conduct for Certain Health Care Workers which replaced the Code of Conduct for Unregistered Health Practitioners. This change aligns South Australia with the National Code of Conduct for Health Care Workers approved by the COAG Health Council. Unregistered health care workers who do not fall within the jurisdiction of the Australian Health Practitioner Regulation Agency (AHPRA) will have to comply with the code and display certain information where they practise.

The code establishes:

• A range of minimum standards for unregistered health care workers.
• Additional powers to the HCSCC if an unregistered health care worker is found to have breached the Code.

Law changes also came into effect that allow the Health and Community Services Complaints Commissioner to:

• Adopt prohibition orders imposed on individuals from across Australia.
• Investigate individual volunteers providing a health service.
• Restrict people who are subject to a prohibition order from advertising and promoting themselves as a health service.
• Issue a public statement to identify a person or warn the public when interim action has been taken.

To read the HCSCC’s news release, click here. To read more about the code of conduct, click here.

You’ll also notice that the HCSCC has a new website, which the Health Consumer’s Alliance was consulted on. The new website is easier to navigate, provides clearer information and is consumer tested. Go check it out!

And remember you can like the HCSCC on Facebook and follow them on Twitter. If you would like to receive their newsletter, email: This email address is being protected from spambots. You need JavaScript enabled to view it..

HCA Training 2019

In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:

One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.

Back to eNews here

2019 HCA Update

This year HCA is moving from weekly to fortnightly eNews, with more regular updates on our website and across our social media. If you would like to provide your feedback on the changes we would love to hear your input. You can email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 8231 4169. It was an incredibly busy year for HCA in 2018, with the development of new training modules, and a variety of HCA consumer engagement events that provided opportunities for consumers to be informed and have their say on a variety of issues. 2019 is shaping up to be another busy year as we move toward a new way of working as a result of last year's budget announcement that our core funding from SA Health will cease effective 1 July 2019. Stay tuned for further updates on the activities of the HCA team.

If you have an item you believe would be of interest to HCA eNews subscribers, please email the details to This email address is being protected from spambots. You need JavaScript enabled to view it.

Back to eNews here.

The Third Australian Atlas of Healthcare Variation

The Third Australian Atlas of Healthcare Variation, released 11 December 2018, investigates healthcare use in four clinical areas: paediatric and neonatal health, cardiac tests, thyroid investigations and treatments, and gastrointestinal investigations and treatments. It also examines national patterns in medicines use over time for four common groups of medicines: antipsychotics, opioids, antimicrobials and medications for attention deficit hyperactivity disorder (ADHD). A more detailed exploration of these data will be published in 2019.

Find out more here

Back to eNews here


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Events

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019

Melbourne

The 2019 annual Choosing Wisely National Meeting will bring together policy makers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the Choosing Wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April.

Find out more and register here. 

Health & Community Services Complaints Commissioner Website Focus Group

Wednesday 30 January 2019

10am – 12pm
HCA Adelaide

HCA is hosting a focus group for the South Australian Health and Community Services Complaints Commissioner (HCSCC). The focus group aims to gain consumer feedback on their current website to ensure it is user-friendly.

You can find out more and register here. 

Back to eNews here. 

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019
Melbourne

The annual 2019 Choosing Wisely National Meeting will bring together policymakers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the choosing wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April. You can find out more about the meeting and the Choosing Wisely initiative here.


View all events

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