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Phone: 08 8231 4169
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

At HCA, we are committed to consumer and community participation in health and medical research and in using available evidence to inform our work. We believe consumers and the community have a right to be involved in the research that affects them. HCA has developed a number of key partnerships in order to advance consumer and community participation in health and medical research. 

South Australian Health and Medical Research Institute 

HCA has Memorandum of Understanding with (MoU) with the South Australian Health and Medical Research Institute (SAHMRI). The MoU outlines our partnership and collaboration to advance consumer and community participation in health and medical research. A key achievement has been the development of the SAHMRI Consumer and Community Engagement Framework. For more information visit the SAHMRI website: 

International Centre for Allied Health Evidence, University of South Australia (iCAHE)

HCA has a partnership with the International Centre for Allied Health Evidence (iCAHE) at the University of SA. A key achievement of this partnership has been the co-design and delivery of the Professional Certificate in Consumer Engagement. Health professionals, consumers representatives and researchers worked together to inform the objectives, content, delivery and assessment of the two courses that make up this Professional Certificate. Participants develop competence and confidence to apply evidence-informed consumer engagement practice in the areas of health research, governance, policy, services and care. Further information on the profesional certificate is available here

For more information visit the iCAHE website:

SA-NT DataLink

HCA is partner of the SA-NT DataLink collaboration which provides high quality data linkage services to support research, policy development, service planning and evaluation. Providing access to accurate and unbiased information held by government agencies and other organisations that can better inform research, policies and practices is central to the role of SA NT DataLink. De-identified data linked for large or entire populations are much more inclusive, representative and unbiased, and also more cost effective and efficient than conventional studies based on sampling.

For more information visit the SA-NT DataLink website:

Latest news

THCCEC Activities Report finalised

The Transforming Health Consumer and Community Engagement Committee (THCCEC) Activities Report is now available. HCA would like to thank all the consumers and community members who volunteered their time and provided their wisdom to the Committee, which had its final meeting in September 2017. The report summarises the activities of the committee and the experiences of the consumer and community members as well as those of SA Health representatives who attended the meetings. Recommendations regarding future engagement in health strategy and policy are also included. You can view the report below. 

TH CCEC Activities Report

Power Dependency Forum Report

HCA hosted a forum on Power Dependency on Wednesday 15 November 2017. The forum had two key objectives, to review the proposed Power Dependency Strategy and associated messaging to inform the development of a Communications Plan, and support processes for potentially vulnerable people and their carers/families; and to identify what consumers should do to prepare for and manage an outage. The report summarising the key findings arising from the forum is available below.

Power Dependency Forum Report

Consumer experience of SA Health funded services report

HCA hosted a forum on consumer experience of SA Health funded services on Wednesday 29 November 2017. The forum objective was for participants to establish an approach across SA Health that ensures community-based services funded through SA Health have a consumer-centred care focus. The report outlining the main themes to emerge from the forum is now available for download below.

Consumer Experience Forum Report

CHF: Growth of private care in public hospitals raises equity questions

The Consumers Health Forum of Australia (CHF) have released a media statement in response to a new report showing that public patients wait twice as long for elective surgery as private patients do in public hospitals. You can read the full statement here.

Directory of advocacy / complaints services

HCA is pleased to publish this Directory of advocacy / complaints services. It provides a summary of advocacy / complaints services that can assist individuals and families who wish to provide feedback or make a complaint about health, aged care or disability services. The role of each service and the degree of individual advocacy it provides is summarised, and contact details are listed. You can access the directory here.


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Netfest 2018

Friday 16 February 2018

Netfest is South Australia's largest professional development and networking event for non-government youth sector workers. The day-long event brings together over a hundred dedicated youth sector workers, stakeholders and supporters from across the state to discuss ideas, projects and inspire best practice. Netfest includes both formal and informal networking, a keynote presentation, professional development session and an open forum. You can find out more and register here.

Introduction to Consumer Advocacy Training

Are you thinking about becoming a consumer advocate or would you like to refresh your knowledge?

Our Introduction to Consumer Advocacy Training session will give you information on the role, challenges and benefits of being a consumer advocate.

The sessions are interactive and based on adult-learning principles. Participants receive reference materials and a certificate of attendance.

For more information see attached flyer

The upcoming training date is:

  • Monday 5 February 2018
  • Wednesday 11 April 2018
  • Friday 22 June 2018
  • Tuesday 18 September 2018
  • Wednesday 14 November 2018

The training is held at the HCA offices at Level 1/12 Pirie Street Adelaide. You can register to attend online here. 

Consumer Advocacy Training Flyer

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