Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

Health & Community Services Complaints Commissioner (HCSCC) is an independent, impartial and confidential free service that assists people, service users, carers and service providers – with complaints about health or community services in South Australia. This includes government, private and non-government health and community services.

HCSCC Charter of Rights

The HCSCC Charter of Rights was developed following consultation with service users, carers and health and community service providers in 2010. The Minister for Health tabled the HCSCC Charter of Health and Community Services Rights in the South Australian Parliament on 8 March 2011. On the 23 June 2011, the HCSCC Charter came into effect.
The HCSCC Charter sets out the rights of all people who use most health and community services in South Australia and to the family members, carers and nominees who act on behalf of a person seeking or using a service.
Services include a wide range of health and community services in the public, private and non-government sectors.

To find out more see the HCSCC website.

National Mental Health Strategy - Mental Health Statement of Rights and Responsibilies

Australian Health Practitioner Regulation Agency - check the register!

Did you know that you can use the on-line register to check the registration practice of your health practitioner on the Australian Health Practitioner Regulation Agency (AHPRA)? Anyone can check a health practitioner's registration by searching the on-line national register . 

AHPRA's operations are governed by the Health Practitioner Regulation National Law, as in force in each state and territory (the National Law), which came into effect on 1 July 2010.  AHPRA supports the 14 National Boards that are responsible for regulating the health professions. The primary role of the National Boards is to protect the public and they set standards and policies that all registered health practitioners must meet.  To find out more, see the AHPRA website

Latest news

Older and Wiser: Putting the Consumer’s Voice at the Centre of Residential Aged Care

Researchers at the Institute for Health and Ageing at the Australian Catholic University have released their report ‘Older and Wiser: Putting the Consumer’s Voice at the Centre of Residential Aged Care’. The report summarises the results found in a study to explore the impact of Consumer Directed Care on six aged care facilities in Melbourne. The report highlights what more needs to be done to support these changes to aged care services in Australia. You can download and view the report here.

Report into the Independent review of chaperones to protect patients

The Medical Board of Australia (MBA) and Australian Health Practitioner Regulation Agency (AHPRA) have released the report ‘Independent review of the use of chaperones to protect patients in Australia’’ and have accepted all its recommendations. The review found the use of chaperones does not meet community expectations and does not always keep patients safe. You can find out more and view the report here.

Australian Health Practitioner Regulation Agency Performance Data

The Australian Health Practitioner Regulation Agency (AHPRA) releases quarterly performance reports for each state and territory. These reports provide information for the public on the activities and performance of AHPRA and the National Boards in each state and territory. It covers their main areas of activity – managing registration, managing notifications and offences against the National Law, and monitoring health practitioners and students with restrictions on their registration. You can view the reports for each state and territory and find out more here.

Judy Smith recognised in the Queen’s Birthday Honours

HCA member and consumer advocate Judy Smith has been recognised in the Queen’s Birthday Honours, by being admitted as Member of the Order of Australia. Judy has over 50 years experience in health, commencing her career as a nurse and more recently working as a consumer advocate. Judy is an active consumer advocate and HCA member and currently works part time as a Consumer Liaison Officer at the Royal District Nursing Service (RDNS). We congratulate Judy on this recognition of many years of work in community health. You can read more about Judy below.

Media Release: Judy Smith

Mental Health Consumer Carer Participation newsletter

The first issue of the Country Health SA Mental Health Services Newsletter has been released. Its aim is to share information with consumers and carers that have accessed or are familiar with Country Health SA Mental Health Services. It will also provide information to people in the community who have an interest in rural mental health matters. You can view and download the newsletter below.

Mental Health Consumer Carer Participation newsletter


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Latest eNews

Events

St. Vincent de Paul CEO Sleepout

Saturday 29 June 2017

Each year on a cold winter’s night in June, a group of like-minded CEOs, senior managers and leaders from all sectors come together to raise funds and awareness on the reality of homelessness in Australia. This year in South Australia, the sleep out will be held on the grounds of Government House and joined by the host for the evening’s proceedings, Kate Ceberano. You don't need to be a CEO to get involved. You can find out more, register and donate here.

KYD-X Kids & Youth Disability Expo.

Saturday 14 October 2017

The kids and youth disability expo, hosted by KYD-X, is focused on the services and products available for people under 25 with a disability. It aims to inform individuals, families and carers about equipment, therapies and treatments available to them, helping them to maximise the use of their NDIS funding. You can find out more here. 

Joint ACHSM/ACHS Asia-Pacific Health leadership #2017 congress

Wednesday 27 – Friday 29 – September 2017
The Annual Australasian college of Health Service Management (ACHSM) in partnership with the Australian Council on Healthcare Standards (ACHS) will host the  2017 Health Leadership conference. The conference will bring together renowned thought-leaders from within and outside the healthcare system, with the central theme of, the winds of Change-adjust your sails’. You can find out more and register here.

Connecting Asthma Care Conference

Monday 16 – Tuesday 17 October 2017

The 2017 Asthma Australia Connecting Asthma Care Conference will bring together key national and international researchers, practitioners and policy makers. The conference theme, ‘Connecting Asthma Care’, highlights the importance of collaborative care models as critical in ensuring a patient’s interaction with the health system is linked between different levels of care, enabling appropriate case management and systematic follow up. You can find out more and register to attend here.

Mental Illness Fellowship South Australia Carer Support Program schedule

The Mental Illness Fellowship of South Australia has released its Carer Support Program schedule for the second half of 2017. The program offers different peer educated programs for people who are experiencing mental illness, and for their family and friends. All facilitators have lived experience, either as a carer, or as a person living with a mental illness. You can view the flyer below which outlines more information about the programs and dates. You can book a place online through the MIFSA website here or by phoning 8378 4100.

Carer Support Program


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