HCASA closed on 30 September 2020

COVID-19 Response

With the outbreak of the COVID-19 Pandemic HCASA quickly became aware that consumer advocates were not being engaged in discussions pertaining to response and recovery strategies. In March 2020 HCASA released a Position Statement on Consumer Participation During COVID-19 in response to these concerns. HCASA utilised the support of its consumer advocacy network to inform policy and decision-making; provide consumer advocate feedback and response to key state and national health policy; inform strategic priorities and provide rapid response to key issues. HCASA also convened the COVID-19 Consumer Reference Group to provide a vehicle for consumer and community feedback to government, health and community service providers and policy makers on the experiences and concerns about the impact of COVID-19 and the response strategies to minimise this impact.