Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

Health literacy resources for consumers

HCA has compiled a list of resources produced by various organisations, designed to assist consumers to improve their individual health literacy. A short description of the resource is included under each link.


Australian Commission on Safety and Quality in Health Care resources

Health literacy for consumers
A one-page infographic (text and pictures) describing what you can do to understand your health better.

What is health literacy?
A one-page infographic summarising what health literacy is.

What is health literacy? – two components
A one-page infographic showing the two components of health literacy: individual and environment.

Health literacy in Australia
A one-page infographic showing the percentages of Australians’ overall health literacy.

Why health literacy is important
A one-page infographic showing how health literacy affects you.

Why is health literacy important? – increases risks
A one-page infographic showing the risks of low health literacy.

Health Literacy: A summary for Consumers
An eight-page booklet describing individual health literacy and the health literacy environment, and what can be done to improve both.

Top tips for safe health care
On this webpage you’ll find the nine top tips for safe health care, designed to help consumers, their families, carers and other support people get the most out of their health care.  

Top tips for safe health care booklet
A six-page booklet with detailed information you can use when you talk to your doctor and other healthcare providers, including nurses, pharmacists, specialists, allied health and mental health workers (note: this is a web version of the booklet.  A print version is available on the website.)

Top tips for safe health care booklet  - 15 translated versions
The six-page booklet is translated into Arabic, Chinese (simplified ), Chinese (traditional), Farsi, German, Greek, Hindi, Italian, Korean, Macedonian, Punjabi, Spanish, Tagalog, Turkish and Vietnamese. The translations were completed by accredited translators, then tested and approved by members of each linguistic community to ensure the information is culturally appropriate and easy to understand.

Top tips for safe health care infographic
A one-page infographic showing the nine top tips for safe health care.

Top tips for safe health care infographic – 15 translated versions
A one-page infographic showing the nine top tips for safe health care, translated into Arabic, Chinese (Simplified ), Chinese (Traditional), Farsi, German, Greek, Hindi, Italian, Korean, Macedonian, Punjabi, Spanish, Tagalog, Turkish and Vietnamese.

 

Choosing Wisely Australia resources

5 questions to ask your doctor – A4 size            5 questions to ask your doctor – poster size
A one-page tip sheet listing five questions to ask your doctor or other health care provider before you get any test, treatment or procedure. These questions aim to make sure you end up with the right amount of care — not too much and not too little.

5 questions to ask your doctor – translated resources
This webpage contains translated versions of the 5 questions you should consider asking your doctor or other healthcare provider.

Communicating with your health care provider
A one-page fact sheet with suggestions to help you get the most of our your healthcare appointments, with tips to use before, during and after your appointment.

Choosing Wisely Australia videos
This webpage contains a variety of videos and transcripts, including “in the news” and interviews about interactions between health professionals and consumers.

 

NPS MedicineWise resources

Making wise choices about medicines
This webpage contains written information and videos to help you weigh up the pros and cons of taking a medicine, and how to work with your health professional to make the right decisions for you.

Understanding medical tests
On this webpage you will find information and a video to assist with questions to ask your doctor, and weighing up your options.

Consumer information
There are multiple topic cards on this webpage, providing information to help you to make the best decisions about your medicines and medical tests. Topic cards include rheumatoid arthritis, antibiotics, acute knee injuries, and many more. 

 

Healthdirect Australia resources

healthdirect website 
healthdirect is a free service supported by the governments of Australia, to provide safe, practical health information and advice.  On this home page, you will find links to a variety of health topics from A to Z, medicines, a symptom checker and a service finder.  The 24 hour health advice and information phone number is 1800 022 222.

healthdirect Symptom checker
The healthdirect Symptom checker asks you some questions then guides you to the appropriate healthcare action - if you need to see a doctor or go to your nearest hospital or emergency department.  It helps you understand symptoms and possible signs of illness, causes and complications.  An app is also available for mobile devices.

healthdirect medicines page 
On this webpage you can find information on many different kinds of medications (such as antibiotics, chemotherapy, and medications for blood pressure, asthma, diabetes and pain). You can also search for specific medicines by their brand name or active ingredient.

healthdirect service finder 
This webpage will assist you to find a variety of health services, for example, a general practitioner, hospital, dentist, physiotherapist or counsellor.  You can search via your preferences, such as bulk-billing, open now or accessible parking, and by your location.

Questions to ask your doctor 
This webpage contains suggested questions about health problems, treatments, medicines and tests, and links to more information resources.  Asking questions and being informed means that together with your health professionals, you are in a better position to make the best healthcare decisions for you.

Question Builder
On this webpage you will find the Question Builder, developed in partnership by Healthdirect Australia and the Australian Commission on Safety and Quality in Health Care.  Question Builder is a tool to help you prepare for your medical appointment.  By working through a series of steps, you can create a list of the most important questions to ask your doctor, and you can prepare for the questions you may be asked too.  A link to more detailed information on Question Builder is included on this page.

 

Latest news

Farewell Ellen Kerrins

Last week HCA farewelled our Manager, Policy and Advocacy, Ellen Kerrins. Ellen has worked for HCA since 2015, during which time she played a central role in a number of significant areas of work for South Australian consumers. We thank Ellen for her contribution and work to ensure that consumers are at the centre of health in South Australia. Ellen's vibrant personality will be missed around our office, and we wish her all the best in her future endeavors.

Nominations to the HCA Board

Closes: Monday 22 October 5.00pm


We are calling for nominations for the HCA Board of Directors. Nominations are sought in accordance with the HCA Constitution, a copy of which is available  here. 
Five director vacancies exist: three ordinary directors, and the positions of chair, and deputy chair. You may select to nominate for more than one position. Directors are appointed for two years. Meetings are held bi-monthly, currently scheduled on Mondays 4-6pm at HCA.

You can complete your nomination online here.

You can download a nomination form here.

Please note: Information provided by candidates will be used in the Board election papers sent to members prior to the AGM.

If you would like more information about the election process and the expectations of Board directors, please don’t hesitate to contact me via email: This email address is being protected from spambots. You need JavaScript enabled to view it. . You can view the HCA Board Code of Conduct policy here.

Note: You must be a financial member to nominate and be nominated, information about membership here

Sorry is a good first step

HCA in collaboration with the Nation's state’/territory peak health consumer organisations have released a joint media statement in response to the Government’s response to the Senate inquiry into trans vaginal mesh and Minister Greg Hunts apology to women affected by trans vaginal mesh implants. You can view the release below.

 Mesh media release October 2018

Drop the Jargon Day

Drop the Jargon day will be held next Tuesday 23 October. It is a day to encourage professionals in Australian health, community services and local government to use plain language. When we use jargon, technical terms or acronyms, it is hard for people with low health literacy to understand and use information. Professionals can pledge and take part in activities at their workplace, to make it easier for people with low health literacy to get better information and outcomes from the services they use. You can find out more here.

EveryAGE Counts : Anti-ageism campaign

The EveryAGE Counts campaign and strategy is guided by a large body of existing evidence about the extent and impacts of ageism, as well as research commissioned into the attitudinal and behavioural drivers behind ageism, and effective ways to address these. Ageism is not benign or harmless. It is a big problem because it impacts on confidence, quality of life, job prospects, health, and control over life decisions. As a community, we can positively change thinking about ageing,
re-imagine getting older and set the foundations for current and future generations to age well. You can find out more about how you can make a difference here.


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Events

Conflicts of Interest workshop

Thursday 6 December 2018
9.00am – 1.00pm
Level 1/12 Pirie Street Adelaide

HCA is hosting a free workshop for health consumer or carer representatives, or advocates with an interest in learning about conflicts of interest in health care.
 
The workshop will be run by two internationally respected academics with expertise in this area, Professor Lisa Bero from the University of Sydney, and Dr Ray Moynihan, from Bond University.
The following will be covered (using plain English):

- Introduction to the scientific evidence about how sponsorship from drug companies and other industry groups affects medical education and research
- Introduction to accessible databases that can be searched to find out more about drug company payments to doctors and patient groups

This will be followed by a facilitated discussion about conflicts of interest.

Morning tea and a light lunch will be provided. The workshop will be evaluated and information relating to this will be sent via email to participants in the week prior to the workshop.
Contact HCA on 82314169 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information or to discuss support for transport.
Expressions of Interest (EOI) Close Thursday 22 November 2018.

You can register your EOI here.

Health Strategy 2019-2023 Workshop

Tuesday 6 November 2018
2.00 – 5.00pm
Adelaide

SA Health is seeking 20 consumers to attend their Health Strategy 2019 – 2023 workshop. The Health Strategy will specifically focus on South Australia’s health priorities for the next five years, but also look to adopt a longer term perspective to 2030.
The objective of this workshop is to seek your views on:

• How can future advances in health care delivery be utilised to help to address health system challenges?
• New directions in the culture of care - what alternative care / treatment options are available based on the needs of the patient?
The workshop will close at 5:00pm followed by an opportunity for networking along with light refreshments. Registrations are essential.

You can view the workshop flyer for more information below. 

You can register to attend here.

Strategy Workshop Flyer

Our Lives - Stories of Resilience

Wednesday 21 November 2018
6.00pm – 7.00pm
Adelaide

This event hosted by SAMESH will follow via film clip the lives of three local people living with HIV, as they navigate the changes to HIV treatment, prevention, and the law. The clips will be followed by a panel discussion with those featured, to discuss what it means to be a person living with HIV in 2018, and why it is more important than ever that HIV positive people are central to the HIV response. You can find out more and register here.

Building the Aboriginal Disability Service Sector Workshop

Friday 16 November
8.30am – 5.00pm
Adelaide

The First People's Disability Network Australia is hosting a workshop on building the Aboriginal Disability Services sector. The session will cover a wide range of topics focused on challenges and opportunities in building this service sector, and promoting job opportunities amongst the sector. This workshop is targeted to Aboriginal disability service providers, and Aboriginal people interested in employment opportunities and being a provider in the disability service sector. You can find out more and register here.

LASA National Congress

Sunday 28 – Tuesday 30 October 2018
Adelaide

Leading Age Services Australia’s (LASA) National Congress 2018 will lead the conversation on ageing transformed and the dawn of a new era in aged care. The congress is the largest aged services industry event in the Asia Pacific. There will be a series of interactive discussions which aim to shine that ‘first light’ on the ageing transformed terrain of new era thinking, and practices and models of aged services for the next generation and beyond. You can find out more and register here.


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