Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

Health literacy resources for consumers

HCA has compiled a list of resources produced by various organisations, designed to assist consumers to improve their individual health literacy. A short description of the resource is included under each link.


Australian Commission on Safety and Quality in Health Care resources

Health literacy for consumers
A one-page infographic (text and pictures) describing what you can do to understand your health better.

What is health literacy?
A one-page infographic summarising what health literacy is.

What is health literacy? – two components
A one-page infographic showing the two components of health literacy: individual and environment.

Health literacy in Australia
A one-page infographic showing the percentages of Australians’ overall health literacy.

Why health literacy is important
A one-page infographic showing how health literacy affects you.

Why is health literacy important? – increases risks
A one-page infographic showing the risks of low health literacy.

Health Literacy: A summary for Consumers
An eight-page booklet describing individual health literacy and the health literacy environment, and what can be done to improve both.

 

Choosing Wisely Australia resources

5 questions to ask your doctor – A4 size            5 questions to ask your doctor – poster size
A one-page tip sheet listing five questions to ask your doctor or other health care provider before you get any test, treatment or procedure. These questions aim to make sure you end up with the right amount of care — not too much and not too little.

5 questions to ask your doctor – translated resources
This webpage contains translated versions of the 5 questions you should consider asking your doctor or other healthcare provider.

Communicating with your health care provider
A one-page fact sheet with suggestions to help you get the most of our your healthcare appointments, with tips to use before, during and after your appointment.

Choosing Wisely Australia videos
This webpage contains a variety of videos and transcripts, including “in the news” and interviews about interactions between health professionals and consumers.

 

NPS MedicineWise resources

Making wise choices about medicines
This webpage contains written information and videos to help you weigh up the pros and cons of taking a medicine, and how to work with your health professional to make the right decisions for you.

Understanding medical tests
On this webpage you will find information and a video to assist with questions to ask your doctor, and weighing up your options.

 

Healthdirect Australia resources

healthdirect website 
healthdirect is a free service supported by the governments of Australia, to provide safe, practical health information and advice.  On this home page, you will find links to a variety of health topics from A to Z, medicines, a symptom checker and a service finder.  The 24 hour health advice and information phone number is 1800 022 222.

healthdirect Symptom checker
The healthdirect Symptom checker asks you some questions then guides you to the appropriate healthcare action - if you need to see a doctor or go to your nearest hospital or emergency department.  It helps you understand symptoms and possible signs of illness, causes and complications.  An app is also available for mobile devices.

healthdirect medicines page 
On this webpage you can find information on many different kinds of medications (such as antibiotics, chemotherapy, and medications for blood pressure, asthma, diabetes and pain). You can also search for specific medicines by their brand name or active ingredient.

healthdirect service finder 
This webpage will assist you to find a variety of health services, for example, a general practitioner, hospital, dentist, physiotherapist or counsellor.  You can search via your preferences, such as bulk-billing, open now or accessible parking, and by your location.

Questions to ask your doctor 
This webpage contains suggested questions about health problems, treatments, medicines and tests, and links to more information resources.  Asking questions and being informed means that together with your health professionals, you are in a better position to make the best healthcare decisions for you.

Question Builder
On this webpage you will find the Question Builder, developed in partnership by Healthdirect Australia and the Australian Commission on Safety and Quality in Health Care.  Question Builder is a tool to help you prepare for your medical appointment.  By working through a series of steps, you can create a list of the most important questions to ask your doctor, and you can prepare for the questions you may be asked too.  A link to more detailed information on Question Builder is included on this page.

 

Latest news

Older and Wiser: Putting the Consumer’s Voice at the Centre of Residential Aged Care

Researchers at the Institute for Health and Ageing at the Australian Catholic University have released their report ‘Older and Wiser: Putting the Consumer’s Voice at the Centre of Residential Aged Care’. The report summarises the results found in a study to explore the impact of Consumer Directed Care on six aged care facilities in Melbourne. The report highlights what more needs to be done to support these changes to aged care services in Australia. You can download and view the report here.

Report into the Independent review of chaperones to protect patients

The Medical Board of Australia (MBA) and Australian Health Practitioner Regulation Agency (AHPRA) have released the report ‘Independent review of the use of chaperones to protect patients in Australia’’ and have accepted all its recommendations. The review found the use of chaperones does not meet community expectations and does not always keep patients safe. You can find out more and view the report here.

Australian Health Practitioner Regulation Agency Performance Data

The Australian Health Practitioner Regulation Agency (AHPRA) releases quarterly performance reports for each state and territory. These reports provide information for the public on the activities and performance of AHPRA and the National Boards in each state and territory. It covers their main areas of activity – managing registration, managing notifications and offences against the National Law, and monitoring health practitioners and students with restrictions on their registration. You can view the reports for each state and territory and find out more here.

Judy Smith recognised in the Queen’s Birthday Honours

HCA member and consumer advocate Judy Smith has been recognised in the Queen’s Birthday Honours, by being admitted as Member of the Order of Australia. Judy has over 50 years experience in health, commencing her career as a nurse and more recently working as a consumer advocate. Judy is an active consumer advocate and HCA member and currently works part time as a Consumer Liaison Officer at the Royal District Nursing Service (RDNS). We congratulate Judy on this recognition of many years of work in community health. You can read more about Judy below.

Media Release: Judy Smith

Mental Health Consumer Carer Participation newsletter

The first issue of the Country Health SA Mental Health Services Newsletter has been released. Its aim is to share information with consumers and carers that have accessed or are familiar with Country Health SA Mental Health Services. It will also provide information to people in the community who have an interest in rural mental health matters. You can view and download the newsletter below.

Mental Health Consumer Carer Participation newsletter


View all latest news


Latest eNews

Events

St. Vincent de Paul CEO Sleepout

Saturday 29 June 2017

Each year on a cold winter’s night in June, a group of like-minded CEOs, senior managers and leaders from all sectors come together to raise funds and awareness on the reality of homelessness in Australia. This year in South Australia, the sleep out will be held on the grounds of Government House and joined by the host for the evening’s proceedings, Kate Ceberano. You don't need to be a CEO to get involved. You can find out more, register and donate here.

KYD-X Kids & Youth Disability Expo.

Saturday 14 October 2017

The kids and youth disability expo, hosted by KYD-X, is focused on the services and products available for people under 25 with a disability. It aims to inform individuals, families and carers about equipment, therapies and treatments available to them, helping them to maximise the use of their NDIS funding. You can find out more here. 

Joint ACHSM/ACHS Asia-Pacific Health leadership #2017 congress

Wednesday 27 – Friday 29 – September 2017
The Annual Australasian college of Health Service Management (ACHSM) in partnership with the Australian Council on Healthcare Standards (ACHS) will host the  2017 Health Leadership conference. The conference will bring together renowned thought-leaders from within and outside the healthcare system, with the central theme of, the winds of Change-adjust your sails’. You can find out more and register here.

Connecting Asthma Care Conference

Monday 16 – Tuesday 17 October 2017

The 2017 Asthma Australia Connecting Asthma Care Conference will bring together key national and international researchers, practitioners and policy makers. The conference theme, ‘Connecting Asthma Care’, highlights the importance of collaborative care models as critical in ensuring a patient’s interaction with the health system is linked between different levels of care, enabling appropriate case management and systematic follow up. You can find out more and register to attend here.

Mental Illness Fellowship South Australia Carer Support Program schedule

The Mental Illness Fellowship of South Australia has released its Carer Support Program schedule for the second half of 2017. The program offers different peer educated programs for people who are experiencing mental illness, and for their family and friends. All facilitators have lived experience, either as a carer, or as a person living with a mental illness. You can view the flyer below which outlines more information about the programs and dates. You can book a place online through the MIFSA website here or by phoning 8378 4100.

Carer Support Program


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