Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

hca logo

Consumers at the centre of health
in South Australia

Health literacy resources for consumers

HCA has compiled a list of resources produced by various organisations, designed to assist consumers to improve their individual health literacy. A short description of the resource is included under each link.


Australian Commission on Safety and Quality in Health Care resources

Health literacy for consumers
A one-page infographic (text and pictures) describing what you can do to understand your health better.

What is health literacy?
A one-page infographic summarising what health literacy is.

What is health literacy? – two components
A one-page infographic showing the two components of health literacy: individual and environment.

Health literacy in Australia
A one-page infographic showing the percentages of Australians’ overall health literacy.

Why health literacy is important
A one-page infographic showing how health literacy affects you.

Why is health literacy important? – increases risks
A one-page infographic showing the risks of low health literacy.

Health Literacy: A summary for Consumers
An eight-page booklet describing individual health literacy and the health literacy environment, and what can be done to improve both.

Top tips for safe health care
On this webpage you’ll find the nine top tips for safe health care, designed to help consumers, their families, carers and other support people get the most out of their health care.  

Top tips for safe health care booklet
A six-page booklet with detailed information you can use when you talk to your doctor and other healthcare providers, including nurses, pharmacists, specialists, allied health and mental health workers (note: this is a web version of the booklet.  A print version is available on the website.)

Top tips for safe health care booklet  - 15 translated versions
The six-page booklet is translated into Arabic, Chinese (simplified ), Chinese (traditional), Farsi, German, Greek, Hindi, Italian, Korean, Macedonian, Punjabi, Spanish, Tagalog, Turkish and Vietnamese. The translations were completed by accredited translators, then tested and approved by members of each linguistic community to ensure the information is culturally appropriate and easy to understand.

Top tips for safe health care infographic
A one-page infographic showing the nine top tips for safe health care.

Top tips for safe health care infographic – 15 translated versions
A one-page infographic showing the nine top tips for safe health care, translated into Arabic, Chinese (Simplified ), Chinese (Traditional), Farsi, German, Greek, Hindi, Italian, Korean, Macedonian, Punjabi, Spanish, Tagalog, Turkish and Vietnamese.

 

Choosing Wisely Australia resources

5 questions to ask your doctor – A4 size            5 questions to ask your doctor – poster size
A one-page tip sheet listing five questions to ask your doctor or other health care provider before you get any test, treatment or procedure. These questions aim to make sure you end up with the right amount of care — not too much and not too little.

5 questions to ask your doctor – translated resources
This webpage contains translated versions of the 5 questions you should consider asking your doctor or other healthcare provider.

Communicating with your health care provider
A one-page fact sheet with suggestions to help you get the most of our your healthcare appointments, with tips to use before, during and after your appointment.

Choosing Wisely Australia videos
This webpage contains a variety of videos and transcripts, including “in the news” and interviews about interactions between health professionals and consumers.

 

NPS MedicineWise resources

Making wise choices about medicines
This webpage contains written information and videos to help you weigh up the pros and cons of taking a medicine, and how to work with your health professional to make the right decisions for you.

Understanding medical tests
On this webpage you will find information and a video to assist with questions to ask your doctor, and weighing up your options.

 

Healthdirect Australia resources

healthdirect website 
healthdirect is a free service supported by the governments of Australia, to provide safe, practical health information and advice.  On this home page, you will find links to a variety of health topics from A to Z, medicines, a symptom checker and a service finder.  The 24 hour health advice and information phone number is 1800 022 222.

healthdirect Symptom checker
The healthdirect Symptom checker asks you some questions then guides you to the appropriate healthcare action - if you need to see a doctor or go to your nearest hospital or emergency department.  It helps you understand symptoms and possible signs of illness, causes and complications.  An app is also available for mobile devices.

healthdirect medicines page 
On this webpage you can find information on many different kinds of medications (such as antibiotics, chemotherapy, and medications for blood pressure, asthma, diabetes and pain). You can also search for specific medicines by their brand name or active ingredient.

healthdirect service finder 
This webpage will assist you to find a variety of health services, for example, a general practitioner, hospital, dentist, physiotherapist or counsellor.  You can search via your preferences, such as bulk-billing, open now or accessible parking, and by your location.

Questions to ask your doctor 
This webpage contains suggested questions about health problems, treatments, medicines and tests, and links to more information resources.  Asking questions and being informed means that together with your health professionals, you are in a better position to make the best healthcare decisions for you.

Question Builder
On this webpage you will find the Question Builder, developed in partnership by Healthdirect Australia and the Australian Commission on Safety and Quality in Health Care.  Question Builder is a tool to help you prepare for your medical appointment.  By working through a series of steps, you can create a list of the most important questions to ask your doctor, and you can prepare for the questions you may be asked too.  A link to more detailed information on Question Builder is included on this page.

 

Latest news

HCA 2018 Election Platform

Health Consumers Alliance of SA Inc is the state’s peak health consumer body. Our members, partners and consumer advocates have identified priorities for action to ensure consumers are at the centre of health in South Australia. They want health policy based on evidence, research and consumer input at all stages to improve health outcomes and reduce costs. You can find the HCA 2018 Election Platform and Background below. 

HCA 2018 Election Platform

HCA 2018 Election Platform Background

HCA Board Chair participating in Collaborative Pairs Australia

Beginning soon as a national trial in Australia, the Collaborative Pairs Australia program is bringing together health providers and consumers to develop their teamwork skills, to lead change and improve health and wellbeing outcomes. The program will deliver leadership training to participants who enrol as consumer-clinician pairs in four regions, and support them to implement localised health service improvement and innovation projects. HCA Board Chair Deb Kay is one of the program facilitators. Deb is optimistic about the potential of this project to build the capacity and expertise of consumers and health professionals to work in genuine partnership. You can find more information on the program and Deb’s participation here.

HCA February 2018 Board Update

At the HCA Board meeting on 5 February 2018, members discussed a range of topics, including changes to Board membership, progress in recruiting a new HCA Chief Executive, and the HCA 2018 Election Platform. You can read the Board Update here.

Consumer Advocates Network Meeting

Last Tuesday we hosted our first Consumer Advocates Network (CAN) meeting for 2018. At each meeting of the CAN, we include a specific topic for discussion or learning. The topic for the February meeting was the SA Translation Centre, with guest speaker Jenni Carr. All members of the CAN network have completed our Introduction to Consumer Advocacy Training course. You can find out more about the training and scheduled training dates for 2018 here.

Oakden Response Plan Oversight Committee: February Communique

The SA Health Oakden Response Plan Oversight Committee was established in June 2017 to provide oversight and guidance to SA Health in implementing the six recommendations outlined in the Oakden Report. Following each meeting, a communique summarising the activities of the committee is published. The February 2018 communique has been published and is available to view here. You can view all available communiques here.


View all latest news


Latest eNews

Events

Inspiration for Innovation Symposium: The Health Priority Network

Thursday 1 March 2018

9.30am – 1.30pm
Torrensville

The Adelaide Primary Health Network (PHN) is hosting an Inspiration for Innovation Symposium at the Thebarton Community Centre, with the aim to encourage community members to join their Health Priority Network. The Network provides a platform to share ideas and work together to improve a person’s primary health care journey. The symposium will explore opportunities for improving:

• health promotion and health literacy
• mental health, alcohol and other drugs, and physical
health issues
• equity and access for Aboriginal and Torres Strait
Islander communities.

You can find out more and register to attend here.

Health Project Management Community of Practice

Wednesday 4 April 2018
5.30pm – 7.00pm
Adelaide

The Australian Institute of Project Management is hosting an event on health project management, the first event in a series. Registered participants will explore the challenges in project management in health. Guest Speaker Professor Judith Dwyer, Director of Research in the Department of Health Care Management at the Flinders University School of Medicine, will present ideas formed in the course of her working life in healthcare management. Participants will be encouraged to contribute their perspectives and stories following the presentation. You can view the event flyer to find out more below. 

Health Project Management Flyer

Working with people with lived experiences

Tuesday 6 March 2018
9.30am – 12.30pm
Hindmarsh

Participants of the working with people with lived experiences workshop will explore the current and potential role of people with lived experience within their services. It will also employ examples to highlight the complexities and the innovation in practice to help guide future direction in this area. There will be a focus on people with a CALD background. Please email your RSVP to This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 8245 8100. More information is available on the flyer below.

Working with people with lived experience

National Disability Insurance Scheme information session

Monday 26 February 2018

5pm – 6.30pm

North Adelaide Community Centre

The National Disability Insurance Agency is running an information session to help people with disability, their families, and carers to:

gain information about accessing the NDIS
understand what may be included in an NDIS plan
prepare for their first planning conversation.

This session is for people who seek access to the NDIS or who already have gained eligibility for the NDIS. You can find out more and register here.

Closing the Gap Day 2018

Thursday 22 March 2018

The Northern Health Network invites you to join them for a celebration of Indigenous culture at Closing the Gap Day, to be held at the Adelaide Showground. The day is a free all-ages event which aims to bring together people from Aboriginal and Torres Strait Islander communities to share information and take meaningful action in support of achieving Indigenous health equality by 2030. You can find out more and register here.


View all events

HCA on Facebook

HCA on Facebook

HCA on Facebook

nothing about us without us