Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

HCA established the Transforming Health Consumer and Community Engagement Committee in July 2015, at the request of SA Health. The Committee developed a work plan, with consumer-centred care as its key driver. In July 2017, it was announced that the Transforming Health brand was being retired, however health reform would continue as business as usual. Subsequently, the last Committee meeting was held in September 2017.  You can find its final communique below.

Communique 17 September 2017

HCA would like to thank the exceptional members of the Committee, and the SA Health staff who have informed and consulted the Committee, along with the consumers and stakeholders who participated in events hosted by the Committee.

Over ninety participants joined the Minister for Health, the Acting Chief Transformation Officer, the Health Consumers Alliance Chief Executive and Board Chair, and members of HCA and SA Health staff at a workshop on 7 May 2015, to establish the Peak Consumers and Community Engagement Forum and Strategy.

 As the peak body for health consumers and health consumer organisations in South Australia, HCA facilitated the workshop and will chair the Peak Consumer and Community Engagement Forum in Transforming Health.

Letter to the Health Minister Peak CCEF

Community Workshop - Peak Consumer and Community Engagement Forum and Strategy for TH Report

The Transforming Health Consumer and Community Engagement Committee (THCCEC) Activities Report is now available.  HCA would like to thank all the consumers and community members who volunteered their time and provided their wisdom to the Committee, which had its final meeting in September 2017. The report summarises the activities of the committee and the experiences of the consumer and community members as well as those of SA Health representatives who attended the meetings. Recommendations regarding future engagement in health strategy and policy are also included. You can view the report below. 

TH CCEC Activities Report

Membership of the Transforming Health Consumer and Community Engagement Committee has been endorsed by the Minister for Health. The Committee is a diverse and energetic group of consumers with experience across mental health, rural health, rehabilitation, veteran health, palliative care, hospitals and critical care, oncology, aged care, carers, LGBTIQ health and multicultural communities. Additional forums will be held with Aboriginal community groups and consumers and communities who want to advise on implementing Transforming Health. The committee includes representation of each of the SA Health Local Health Network Consumer Advocacy Committees.

The Committee is chaired by Michael Cousins, HCA Chief Executive and includes the following members:

  • Vicki Castle
  • Jules Ferguson
  • Anne Burgess
  • Helena Kyriazopoulos
  • Lynda Whiteway
  • Allan Patching
  • Melissa Cadzow
  • Amanda Porter
  • Dean Fyfe
  • Peter Blacker/ Kathleen Gregurke
  • Chris Lemmer
  • Lyn Woodforde
  • Diana Voss

The Transforming Health Consumer and Community Engagement Committee meets monthly and works through a strategic / action plan to address the issues that were raised at the community workshop. Please refer to our monthly communique to stay up to date with the Committee’s activities.

Latest news

THCCEC Activities Report finalised

The Transforming Health Consumer and Community Engagement Committee (THCCEC) Activities Report is now available. HCA would like to thank all the consumers and community members who volunteered their time and provided their wisdom to the Committee, which had its final meeting in September 2017. The report summarises the activities of the committee and the experiences of the consumer and community members as well as those of SA Health representatives who attended the meetings. Recommendations regarding future engagement in health strategy and policy are also included. You can view the report below. 

TH CCEC Activities Report

Power Dependency Forum Report

HCA hosted a forum on Power Dependency on Wednesday 15 November 2017. The forum had two key objectives, to review the proposed Power Dependency Strategy and associated messaging to inform the development of a Communications Plan, and support processes for potentially vulnerable people and their carers/families; and to identify what consumers should do to prepare for and manage an outage. The report summarising the key findings arising from the forum is available below.

Power Dependency Forum Report

Consumer experience of SA Health funded services report

HCA hosted a forum on consumer experience of SA Health funded services on Wednesday 29 November 2017. The forum objective was for participants to establish an approach across SA Health that ensures community-based services funded through SA Health have a consumer-centred care focus. The report outlining the main themes to emerge from the forum is now available for download below.

Consumer Experience Forum Report

CHF: Growth of private care in public hospitals raises equity questions

The Consumers Health Forum of Australia (CHF) have released a media statement in response to a new report showing that public patients wait twice as long for elective surgery as private patients do in public hospitals. You can read the full statement here.

Directory of advocacy / complaints services

HCA is pleased to publish this Directory of advocacy / complaints services. It provides a summary of advocacy / complaints services that can assist individuals and families who wish to provide feedback or make a complaint about health, aged care or disability services. The role of each service and the degree of individual advocacy it provides is summarised, and contact details are listed. You can access the directory here.

 


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Events

Netfest 2018

Friday 16 February 2018

Netfest is South Australia's largest professional development and networking event for non-government youth sector workers. The day-long event brings together over a hundred dedicated youth sector workers, stakeholders and supporters from across the state to discuss ideas, projects and inspire best practice. Netfest includes both formal and informal networking, a keynote presentation, professional development session and an open forum. You can find out more and register here.

Introduction to Consumer Advocacy Training

Are you thinking about becoming a consumer advocate or would you like to refresh your knowledge?

Our Introduction to Consumer Advocacy Training session will give you information on the role, challenges and benefits of being a consumer advocate.

The sessions are interactive and based on adult-learning principles. Participants receive reference materials and a certificate of attendance.

For more information see attached flyer

The upcoming training date is:

  • Monday 5 February 2018
  • Wednesday 11 April 2018
  • Friday 22 June 2018
  • Tuesday 18 September 2018
  • Wednesday 14 November 2018

The training is held at the HCA offices at Level 1/12 Pirie Street Adelaide. You can register to attend online here. 

Consumer Advocacy Training Flyer


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