Phone: 08 8231 4169 | Email: | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

2018/19 has definitely been an interesting year in the history of Heath Consumers Alliance of SA. 

The news of the cessation of our grant funding from SA Health has not slowed us down! 
In addition to our normal activities we have:

  • delivered on two major projects with Local Health Networks to support them to embed consumer and community engagement through developing Consumer and Community Engagement Strategies, 
  • nearly finalised a project with SA Health to develop the Consumer and Community Engagement Strategic Management Framework which will assist Local health Networks to deliver on their legislated responsibility to develop Consumer and Community Engagement Strategies as well as demonstrate commitment to the National Safety and Quality Health Care Standards, 
  • commenced a yearlong project with SA Health to develop a Consumer Feedback and Complaints Management Strategic Framework.

We have also been involved in ensuring the consumer voice is heard through submissions on a range of topics including, most recently, a joint submission to the Health Care (Governance) Amendment Bill 2019. This submission was a collaborative response coordinated by the South Australian Council of Social Service and included contribution from Aboriginal Health Council of SA, Lived Experience Leadership & Advocacy Network, Australian Association of Social Workers (SA), SA Network of Drug and Alcohol Services, Australian Health Promotion Association SA, Public Health Association of Australia SA and Mental Health Coalition. You can read the submision and ammendments

We have also been working on developing a new business model to meet the vision of HCASA – Consumers at the Centre of Health – through making sure we are responsive to the needs of health consumers and health services while ensuring we have the capability to undertake systemic advocacy for health consumers. HCASA is also excited to be able to start the new financial year launching our new professional training which you can read more about in eNews. 

Your membership of HCASA is very important, especially this year! It shows your commitment to strengthening the health consumer voice in South Australia and demonstrates your support for consumer-centred care and consumer engagement. Current members have recently been sent their renewal notices and we have been overwhelmed with your rapid response to re-joining. If you aren’t an existing member, or you are an individual member and you would like your organisation to also show support, you can join using this link. We offer a range of membership options including Individual (full), Individual Associate (open to any individual who is practicing or representing the role of a health professional, provider or for-profit interests and is not eligible to vote), and Organisational (full) and Organisational Associate (open to any organisation that is a commercial for profit health care provider, a government department, statutory authority, agency or service provider and is not eligible to vote).

Another way you can show your support for HCASA is through a donation, as a registered charity your donation over $2 is tax deductible.

We look forward to working with you, and for you, in 2019/2020.

Julia Overton
Chief Executive
Health Consumers Alliance of South Australia

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