The Australian Commission on Safety and Quality in Healthcare would like information about your experience of requesting your medical records. This survey aims to gather information about the relevant hospitals or state health departments where you have encountered problems getting your records and/or you have been charged a fee.
The information will then be collated and provided to the Commission so they can follow up with the health services. Their request to the health service to waive fees is is not guaranteed to have an outcome, but this seems worth pursuing.
If you have been charged a fee and want to see if it can be refunded, leave your details at the bottom of this short survey for follow up.
HCA and our fellow health consumer organisations from across Australia have launched a national campaign to understand the impact of pelvic mesh, tape or sling implants.
Pelvic mesh is used as an implant to resolve pelvic organ prolapse and stress urinary incontinence in women. The product design and implantation techniques appear to be responsible for serious, life-altering complications in some women. It is estimated that there may be as many as 100,000 women with the implant. And of these, the proportion of women suffering complications has been variously estimated to be anywhere between 1% and 30%.
The Health Issues Centre (HIC) have created a temporary Facebook page as a way to understand the magnitude of the problem and to gain insight into the quality of information that has been provided to women about this procedure. You can visit the page here.
A survey has been created for women to provide information anonymously about their experiences with mesh, you are invited to complete the confidential survey here.
An information sheet has been created to help women get the answers and support they need.
You can view the information sheet below.
On 15 February 2017, a senate inquiry was launched into the number of women in Australia with pelvic mesh implants and related matters.
View the senate inquiry here.
A guide has been developed to assist women or members of their family to make a submission.
You can view the guide here
The HIC has received a large number of responses. You can visit their website page here for more information.
To continue to raise awareness the HIC is seeking donations throughout May 2017 to continue the campaign. You can find out more and donate here.
Submissions close Wednesday 31 May 2017
To be released in November 2017.
You can listen to ABC’s radio national recent broadcast over the concerns of the side effects of pelvic mesh implants here.
You can watch channel 10’s the project’s story on transvaginal mesh implants and view further links and statements here.
The March HCASA Board meeting recently confirmed our capacity to continue our work well into 2020. HCASA is here to stay. We had expected to call a Special General Meeting at about this time to ask our members to consider the organisation’s future. After careful consideration of our financial position, our capacity and the importance of our work we are instead scheduling the launch of our new business prospectus. This is planned for Monday 17 June, Save the date.
You will have read in eNews that we have moved our offices upstairs from level 1 to 3 at 12 Pirie Street. Our team continues to do an amazing job building a viable and sustainable business future. You’ll hear more about this on/after 17 June. We would not have been able to consider such an optimistic future without the pragmatic and moral support of our members, partners and supporters. Thank you.
We encourage organisations and individuals who believe in our vision of ‘consumers at the centre of health’ to make sure they have current membership of HCASA. As you know, we are a state-wide, member-based incorporated association with no political affiliations. We provide the information, training and services people, services and policy makers need to ensure consumers have a powerful influence on the health services that they pay for, use and expect to support the health and wellbeing of all South Australians. This work must and will continue.
Debra Kay PSM
Board Chair HCASA
On behalf of the HCASA Board and Staff Team
There have been some changes at the Health and Community Service Complaints Commissioner (HCSCC). On 18 March 2019, South Australia implemented the Code of Conduct for Certain Health Care Workers which replaced the Code of Conduct for Unregistered Health Practitioners. This change aligns South Australia with the National Code of Conduct for Health Care Workers approved by the COAG Health Council. Unregistered health care workers who do not fall within the jurisdiction of the Australian Health Practitioner Regulation Agency (AHPRA) will have to comply with the code and display certain information where they practise.
The code establishes:
• A range of minimum standards for unregistered health care workers.
• Additional powers to the HCSCC if an unregistered health care worker is found to have breached the Code.
Law changes also came into effect that allow the Health and Community Services Complaints Commissioner to:
• Adopt prohibition orders imposed on individuals from across Australia.
• Investigate individual volunteers providing a health service.
• Restrict people who are subject to a prohibition order from advertising and promoting themselves as a health service.
• Issue a public statement to identify a person or warn the public when interim action has been taken.
You’ll also notice that the HCSCC has a new website, which the Health Consumer’s Alliance was consulted on. The new website is easier to navigate, provides clearer information and is consumer tested. Go check it out!
In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:
One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.
Back to eNews here
Back to eNews here.
The Third Australian Atlas of Healthcare Variation, released 11 December 2018, investigates healthcare use in four clinical areas: paediatric and neonatal health, cardiac tests, thyroid investigations and treatments, and gastrointestinal investigations and treatments. It also examines national patterns in medicines use over time for four common groups of medicines: antipsychotics, opioids, antimicrobials and medications for attention deficit hyperactivity disorder (ADHD). A more detailed exploration of these data will be published in 2019.
Find out more here
Back to eNews here.
Thursday 30 May 2019
The 2019 annual Choosing Wisely National Meeting will bring together policy makers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the Choosing Wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April.
Find out more and register here.
Wednesday 30 January 2019
10am – 12pm
HCA is hosting a focus group for the South Australian Health and Community Services Complaints Commissioner (HCSCC). The focus group aims to gain consumer feedback on their current website to ensure it is user-friendly.
You can find out more and register here.
Back to eNews here.
Thursday 30 May 2019
The annual 2019 Choosing Wisely National Meeting will bring together policymakers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the choosing wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April. You can find out more about the meeting and the Choosing Wisely initiative here.