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Phone: 08 8231 4169
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

On 28 February 2018, the Hon Bruce Lander QC, Independent Commissioner Against Corruption (ICAC), released his investigation report on the Oakden Older Persons Mental Health Facility. The report highlights systemic failings in processes and oversight that allowed the events at the Oakden Facility to occur for more than a decade. HCA has prepared a summary of key findings, with a link to the full report, which you can view below. Anyone with concerns about people in care can contact the Aged Care Complaints Commissioner, the Aged Rights Advocacy Service, SA Police, or the Health and Community Services Complaints Commissioner. You can also phone the South Australian Elder Abuse Prevention Phone Line on 1800 372 310. 

HCA Summary Oakden Report

Closes: Monday 24 July 2017

Expressions of interest are invited from consumers and carers as soon as possible.  SA Health has established an oversight committee to inform the implementation of the Chief Psychiatrist’s Review of the Oakden Older Person’s Mental Health Service recommendations, all of which were accepted by the SA Government. Reporting to this committee there will be up to five work groups established: models of care; staffing; quality and safety; culture and restrictive practices. Consumers and carers with relevant experience in older persons mental health care are invited to submit an expression of interest. The Governance Framework for this work and the expression of interest form is available below. You can find out more about Oakden here.

Oakden Response Governance Framework 0617 docx

EOI Oakden Work Groups

As previously reported, HCA has joined the SA Health Oakden Response Plan Oversight Committee. To build transparency and accountability HCA has negotiated the delivery of a regular communique from the Oversight Committee. The communiques are available to view online below

Oakden Communique 1 July 2017

Oakden Communique 2 August 2017

Oakden Communique 3 September 2017

Oakden Communique 4 October 2017

Oakden Communique 5 November 2017


Oakden Communique 9 February 2018


A review of Oakden Older Persons Mental Health Service has delivered a damning report, criticising the quality and nature of care provided and recommending the closure of the service.

The review team made six sets of recommendations covering: models of care; staffing; quality and safety; and restrictive practices.

HCA calls on SA Health to publicly report  progress on implementing the review’s recommendations.

All involved must genuinely commit to building a health system that is genuinely consumer-centred and puts the needs of health consumers first.

Ongoing transparency, and accountability, is crucial. 

The review report, frequently asked questions and goverment response to the review recommendations are available here.

HCA's media release is available here.

You can hear Michael Cousins live interview on Radio Adelaide here. 

In response to the Chief Psychiatrist’s Review of the Oakden Older Person’s Mental Health Service, SA Health has established an oversight committee to inform the implementation of the review recommendations, all of which were accepted by the SA Government. The committee will report to the Chief Executive of SA Health and includes representatives from the Health Consumers Alliance; Aged Rights Advocacy Service; Council of the Ageing SA; Office of the Public Advocate; and the Community Visitor Scheme. The committee will be time-limited. Work groups will be established to address the six recommendations of the review with the priority being the development of the state-wide model of care. The review team made six sets of recommendations covering: models of care; staffing; quality and safety; and restrictive practices. Consumers and carers with relevant experience will be recruited to join each of the work groups.

HCA visited the refurbished Northgate House on the weekend with families of Oakden consumers who will move there in the next few weeks. Families felt the facility to be an improvement with good access to sunlight, secure gardens and quiet zones for consumers.



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Julia Overton Biography

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Asthma Masterclass

Monday 9 April 2018
10am - 11.30am

Asthma Foundation SA, Hilton

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Webinar: Difficult-to-treat and severe asthma - changing the paradigm

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8am - 4pm

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