Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

On 28 February 2018, the Hon Bruce Lander QC, Independent Commissioner Against Corruption (ICAC), released his investigation report on the Oakden Older Persons Mental Health Facility. The report highlights systemic failings in processes and oversight that allowed the events at the Oakden Facility to occur for more than a decade. HCA has prepared a summary of key findings, with a link to the full report, which you can view below. Anyone with concerns about people in care can contact the Aged Care Complaints Commissioner, the Aged Rights Advocacy Service, SA Police, or the Health and Community Services Complaints Commissioner. You can also phone the South Australian Elder Abuse Prevention Phone Line on 1800 372 310. 

HCA Summary Oakden Report

Closes: Monday 24 July 2017

Expressions of interest are invited from consumers and carers as soon as possible.  SA Health has established an oversight committee to inform the implementation of the Chief Psychiatrist’s Review of the Oakden Older Person’s Mental Health Service recommendations, all of which were accepted by the SA Government. Reporting to this committee there will be up to five work groups established: models of care; staffing; quality and safety; culture and restrictive practices. Consumers and carers with relevant experience in older persons mental health care are invited to submit an expression of interest. The Governance Framework for this work and the expression of interest form is available below. You can find out more about Oakden here.

Oakden Response Governance Framework 0617 docx

EOI Oakden Work Groups

As previously reported, HCA has joined the SA Health Oakden Response Plan Oversight Committee. To build transparency and accountability HCA has negotiated the delivery of a regular communique from the Oversight Committee. The communiques are available to view online below

Oakden Communique 1 July 2017

Oakden Communique 2 August 2017

Oakden Communique 3 September 2017

Oakden Communique 4 October 2017

Oakden Communique 5 November 2017

 

Oakden Communique 9 February 2018

 

A review of Oakden Older Persons Mental Health Service has delivered a damning report, criticising the quality and nature of care provided and recommending the closure of the service.

The review team made six sets of recommendations covering: models of care; staffing; quality and safety; and restrictive practices.

HCA calls on SA Health to publicly report  progress on implementing the review’s recommendations.

All involved must genuinely commit to building a health system that is genuinely consumer-centred and puts the needs of health consumers first.

Ongoing transparency, and accountability, is crucial. 

The review report, frequently asked questions and goverment response to the review recommendations are available here.

HCA's media release is available here.

You can hear Michael Cousins live interview on Radio Adelaide here. 

In response to the Chief Psychiatrist’s Review of the Oakden Older Person’s Mental Health Service, SA Health has established an oversight committee to inform the implementation of the review recommendations, all of which were accepted by the SA Government. The committee will report to the Chief Executive of SA Health and includes representatives from the Health Consumers Alliance; Aged Rights Advocacy Service; Council of the Ageing SA; Office of the Public Advocate; and the Community Visitor Scheme. The committee will be time-limited. Work groups will be established to address the six recommendations of the review with the priority being the development of the state-wide model of care. The review team made six sets of recommendations covering: models of care; staffing; quality and safety; and restrictive practices. Consumers and carers with relevant experience will be recruited to join each of the work groups.

HCA visited the refurbished Northgate House on the weekend with families of Oakden consumers who will move there in the next few weeks. Families felt the facility to be an improvement with good access to sunlight, secure gardens and quiet zones for consumers.

Northgate

 

Latest news

Senate Report on Transvaginal Mesh released

The Senate Report on The number of women in Australia who have had transvaginal mesh implants and related matters was released on 28 March 2018. Australia’s state and territory based health consumer organisations have welcomed the recognition of the extent and impact of harm to women, and the recommendations contained in the Senate report. You can find their media release, together with a joint media release by Pelvic Mesh Support Groups across Australia, and links to the Senate Report and further information here.

#hellomynameis Campaign

The “hello my name is” campaign was created by Dr Kate Granger MBE, a doctor in the UK who had terminal cancer. Together with her husband Chris Pointon, Dr Granger started the campaign in August 2013, asking frontline national health service staff to make a pledge to introduce themselves in future to their patients. She used social media to help kick start the campaign and created the hashtag #hellomynameis. Last week Health Consumers Forum of Australia (CHF) and The Australian Healthcare and Hospitals Association (AHHA) co-hosted the #hellomynameis Comes to Canberra Webinar, which you can view

Hospital-acquired complications information kit supporting safety and quality

The Australian Commission on Safety and Quality in Healthcare, in consultation with clinical experts from across Australia, has developed the hospital-acquired complications information kit. This kit has been developed to improve the safety and quality of health services, and outcomes for Australian patients. The kit also provides insights for consumers on health service activities relating to safety and quality. You can find out more here.

HealthPathways South Australia goes live

HealthPathways South Australia is a free online portal for GPs, practice nurses and other health professionals. It provides them with easy access to comprehensive, evidence-based clinical information, and local referral resources relevant to patient care. With the recent launch of HealthPathways in SA, consumers may see their health providers using this portal. More information and a video that explains HealthPathways South Australia is available here.

Appointment of new HCA CE, Julia Overton

HCA Board Chair Debra Kay PSM is delighted to announce the appointment of our new Chief Executive, Ms Julia Overton. Julia will commence in the role on 23 April 2018. Julia has spent the majority of her career working within the health system in South Australia, with a focus on the social determinants of health and equity. She is an experienced executive, having held senior positions within primary health services and Local Government, as well as management experience in small business. You can read more about Julia below. Julia is looking forward to working closely with our members and partners, consumers and communities, to strengthen the position of consumers at the centre of health in South Australia. 

Julia Overton Biography


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Events

Asthma Masterclass

Monday 9 April 2018
10am - 11.30am

Asthma Foundation SA, Hilton

Would you like to learn to live well with asthma? Asthma Masterclasses aim to increase your knowledge and confidence in managing asthma. Learning more about what asthma is and how to respond to symptoms will help you feel in control of your condition. Learn more about the medications, how to use them and when. We also look at worsening asthma, and teach Asthma First Aid. This is essential information for everyone with asthma, or those caring for others with asthma. You can find all training dates in 2018, Kids Asthma Masterclass details, and register to attend here.

Webinar: Difficult-to-treat and severe asthma - changing the paradigm

Tuesday 1 May 2018

7:00 – 8:00 pm (AEST)

NPS MedicineWise is hosting a webinar on difficult-to-treat and severe asthma. Many asthma sufferers experience uncontrolled asthma and poor outcomes, despite high-dose standard therapy. The webinar aims to explore new therapies which may improve the health outcomes for people who suffer severe asthma. An expert panel will convene for a multidisciplinary discussion on new therapies, and how to identify and manage difficult-to-treat and severe asthma. You can find out more and register here.

Webinar: Heavy menstrual bleeding: Delivering best practice forum

Monday 7 May 2018

9.30am – 3.00pm

The Australian Commission on Safety and Quality in Health Care invites consumers to participate in their upcoming webinar on the Heavy Menstrual Bleeding Clinical Care Standard (the Standard). The Standard was developed in response to significant variation in the rate of hysterectomy and endometrial ablation surgical procedures to treat heavy menstrual bleeding, as identified in both the first and the second Australian Atlas of Healthcare Variation. The webinar will provide participants the opportunity to learn more about the Standard. You can find out more and register to attend here.

7th Strong Aboriginal Children's Health Expo

Thursday 19 April 2018
11am - 3.00pm

Adelaide Entertainment Centre
 
SA Health DeadlyKidsSA, in partnership with Watto Purrunna Aboriginal Primary Health Care Service and Nunkuwarrin Yunti, is hosting this free expo in April. Aboriginal families are encouraged to come along for a day of healthy activities and information in a fun environment. Kids can complete the "My Deadly Health Journey" and receive a showbag! You can find out more and register to attend here

World Elder Abuse Awareness Day Conference

Friday 15 June 2018

8am - 4pm
Glenelg

This year's World Elder Abuse Awareness Day (WEAAD) Conference program has been developed with the theme around 'Prevention to Intervention'. The purpose of the WEAAD is to encourage communities to recognise the issues concerning abuse of older people, and for our society to create policies that promote dignity and respect for older people. The conference will demonstrate strategies developed and used by professionals in a variety of fields. You can find out more about the conference here.


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