Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

On 28 February 2018, the Hon Bruce Lander QC, Independent Commissioner Against Corruption (ICAC), released his investigation report on the Oakden Older Persons Mental Health Facility. The report highlights systemic failings in processes and oversight that allowed the events at the Oakden Facility to occur for more than a decade. HCA has prepared a summary of key findings, with a link to the full report, which you can view below. Anyone with concerns about people in care can contact the Aged Care Complaints Commissioner, the Aged Rights Advocacy Service, SA Police, or the Health and Community Services Complaints Commissioner. You can also phone the South Australian Elder Abuse Prevention Phone Line on 1800 372 310. 

HCA Summary Oakden Report

The final Oakden Response Report is now available. It provides a comprehensive record of the work undertaken by the Oakden Report Response Plan Oversight Committee, on which HCA was a member. The committee was established under recommendations outlined in the Oakden Report It is intended to provide a complete reference point for policy documents and guidelines created in response to the Oakden Report recommendations for use by SA Health staff and staff of partner organisations providing services to older people in South Australia. The document contains details of the work of the Committee and its subcommittees and complete copies of all relevant outputs. You can download the document below. 

 Oakden Response Plan Oversight Committee Final Report

Closes: Monday 24 July 2017

Expressions of interest are invited from consumers and carers as soon as possible.  SA Health has established an oversight committee to inform the implementation of the Chief Psychiatrist’s Review of the Oakden Older Person’s Mental Health Service recommendations, all of which were accepted by the SA Government. Reporting to this committee there will be up to five work groups established: models of care; staffing; quality and safety; culture and restrictive practices. Consumers and carers with relevant experience in older persons mental health care are invited to submit an expression of interest. The Governance Framework for this work and the expression of interest form is available below. You can find out more about Oakden here.

Oakden Response Governance Framework 0617 docx

EOI Oakden Work Groups

As previously reported, HCA has joined the SA Health Oakden Response Plan Oversight Committee. To build transparency and accountability HCA has negotiated the delivery of a regular communique from the Oversight Committee. The communiques are available to view online below

Oakden Communique 1 July 2017

Oakden Communique 2 August 2017

Oakden Communique 3 September 2017

Oakden Communique 4 October 2017

Oakden Communique 5 November 2017

Oakden Communique 9 February 2018

Oakden Communique 11 May 2018

 

A review of Oakden Older Persons Mental Health Service has delivered a damning report, criticising the quality and nature of care provided and recommending the closure of the service.

The review team made six sets of recommendations covering: models of care; staffing; quality and safety; and restrictive practices.

HCA calls on SA Health to publicly report  progress on implementing the review’s recommendations.

All involved must genuinely commit to building a health system that is genuinely consumer-centred and puts the needs of health consumers first.

Ongoing transparency, and accountability, is crucial. 

The review report, frequently asked questions and goverment response to the review recommendations are available here.

HCA's media release is available here.

You can hear Michael Cousins live interview on Radio Adelaide here. 

In response to the Chief Psychiatrist’s Review of the Oakden Older Person’s Mental Health Service, SA Health has established an oversight committee to inform the implementation of the review recommendations, all of which were accepted by the SA Government. The committee will report to the Chief Executive of SA Health and includes representatives from the Health Consumers Alliance; Aged Rights Advocacy Service; Council of the Ageing SA; Office of the Public Advocate; and the Community Visitor Scheme. The committee will be time-limited. Work groups will be established to address the six recommendations of the review with the priority being the development of the state-wide model of care. The review team made six sets of recommendations covering: models of care; staffing; quality and safety; and restrictive practices. Consumers and carers with relevant experience will be recruited to join each of the work groups.

HCA visited the refurbished Northgate House on the weekend with families of Oakden consumers who will move there in the next few weeks. Families felt the facility to be an improvement with good access to sunlight, secure gardens and quiet zones for consumers.

Northgate

 

Latest news

Workplace Fatigue and Bullying in South Australian Hospitals and Health Services

The Parliamentary Committee on Occupational Safety, Rehabilitation and Compensation is conducting an inquiry into Workplace Fatigue and Bullying in South Australian Hospitals and Health Services. HCA was invited to make a submission in contribution to the inquiry. Studies have shown that health services working effectively and using a person-centred care approach can lead to improved workforce attitudes and job satisfaction, decreased emotional stress, decreased workforce turnover, and absenteeism and improved overall workforce wellbeing.

Read our submission here

Board Communique

The Board has held its first meeting for 2019 (4 February). Directors and staff have been working out of session since our last meeting (17 December 2018) to progress interim and longer-term business plans. Our plans have changed because our government funding for systemic advocacy ends 30 June 2019. Our planning focus is on both the financial sustainability of the organisation and on maintaining our mission and vision and our commitment to equity in health service access, quality and outcomes.

Our vision: Consumers at the centre of health in South Australia

Our mission: We engage consumers and health services to achieve quality, safe, consumer-centred care for all South Australians.

The Board is very clear that HCA is here to stay and we are thinking well beyond 1 July 2019. We are working with staff to scope opportunities and options. We are also reaching out to stakeholders and supporters. As advised last year, we anticipate calling a Special Meeting of members next month to seek guidance on the options that the Board and staff are proposing.

HCA Training 2019

In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:

One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.

Back to eNews here

Closing in on a genetic map for depression

An international team of researchers led by SAHMRI-based epidemiologist Dr Azmeraw Amare has opened the door to more rapid mapping of the genetic foundations of mental health disorders. The global collaboration, that included SAHMRI and the University of Adelaide, found eight never-before-identified gene variants related to increased risk of depressive disorder, and more importantly, strengthened the evidence for genetic links between major depressive disorder (MDD), bipolar disorder and schizophrenia. Find out more here. 

Sexual Health Counselling Now Available at Headspace Onkaparinga

Headspace Onkaparinga now offers sexual health counselling, every Thursday from 9:30 am - 4:30 pm. Counselling is available for people aged 12 - 25 years who can recieve free advice and referral on sexual health-related concerns. Clients can choose to visit the centre on their own or with a partner or support person. To make an appointment, call (08) 8186 8600 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


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Events

Workshop – Draft Second Edition of the Australian Charter of Healthcare Rights (the Charter)

Wednesday 6 March 2019

11.30am - 2:30 pm
HCA Adelaide

The Australian Commission on Safety and Quality in Health Care invites consumers to attend a workshop to provide input on the draft Second Edition of the Australian Charter of Healthcare Rights (the Charter). A consultation was undertaken in 2018 which sought feedback on how user-friendly and easy to understand the existing Charter is, and how it could be improved. This feedback has informed the draft Second Edition, which will be discussed in detail at the workshop. Feedback will also be sought on the types of resources participants would find helpful when using the Charter. Participants will be provided with introductory information and will be required to complete a short survey prior to the event. Lunch will be provided.

Find out more and register here. 

Closing The Gap Day

Wednesday 27 March 

11.00am - 3.00pm
Adelaide Showgrounds

Sonder, in partnership with the Adelaide Primary Health Network, is hosting the Closing the Gap Day at the Adelaide Showground. Admission is free for all ages. It aims to bring together people from the Aboriginal and Torres Strait Islander community to share information and take meaningful action in support of achieving Indigenous health equality by 2030. The event will also feature plenty of free activities for children, including a petting zoo, jumping castle, face painting and much more.

Find out more here.

2019 Choosing Wisely Australia National Meeting

Thursday 30 May 2019

Melbourne

The 2019 annual Choosing Wisely National Meeting will bring together policy makers, consumers and other health care stakeholders for an interactive discussion on the opportunities, challenges, and highlights of the Choosing Wisely initiative as it continues to grow. Early bird registration is open until Thursday 18 April.

Find out more and register here. 

Health & Community Services Complaints Commissioner Website Focus Group

Wednesday 30 January 2019

10am – 12pm
HCA Adelaide

HCA is hosting a focus group for the South Australian Health and Community Services Complaints Commissioner (HCSCC). The focus group aims to gain consumer feedback on their current website to ensure it is user-friendly.

You can find out more and register here. 

Back to eNews here. 

Community Mental Health Consumer and Carer Workshop

Thursday 21 February 2019

1.00pm – 4.00pm
Thebarton

As part of the Community Mental Health Re-design Project, a Community Mental Health Consumer and Carer workshop is being held for consumers and carers who are or have received care from CALHN mental health services.
The aim of the workshop is to identify:

Who are our consumers, carers and community?
What are our guiding principles?
Service description – what works well and what we could do better?
Future service – how would it work?

Find out more and Register here

 


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