Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

In April, SA Health commissioned the Australian Commission for Safety and Quality in Health Care to conduct a review following some patients receiving higher than expected results in their prostate-specific antigen tests. The review has been released and is available below.

PSA Review

A separate review into the governance and management of SA pathology was conducted by former Director General of Health in Western Australia, the full review is available below.

SA Pathology Governance & Management Review

SA Health has accepted all the recommendations detailed in the ACSQHC review and will work with SA Pathology management and staff to implement the recommendations. You can read more on the SA health website here. You can access the what is PSA  factsheet below.

What is PSA?

 

A series of reporting and referral errors related to PSA screening occurred over a four month period (8 November 2015 – 1 March 2016). The errors related to tests conducted through the government pathology service, SA Pathology. The PSA screening test is used in the monitoring of prostate health.

This is an important concern for the men affected and their loved ones, and HCA has expressed great concern about the errors to the Minister and SA Health.

HCA is partnering with member organisation, Cancer Voices SA to ensure representation of consumers and the community in the recently announced Independent Review on Prostate Screening Errors. We will be seeking to place the needs and experience of health consumers first in this review, by joining the SA Health Prostate Specific Antigen (PSA) Steering Committee. This committee will assist and inform the Independent Review Panel which will be led by the Australian Commission on Safety and Quality in Health Care.

The Independent Review is seeking submissions by Friday, 17 June 2016 to: This email address is being protected from spambots. You need JavaScript enabled to view it.  or telephone 02 9126 3532.

The PSA Review Steering Committee objectives are:
1. Timely management of appropriate and relevant care for affected groups of patients
2. Establishing a standard approach to notification of referring medical practitioners, patients, families/carers, health administrators and the public
3. Confirming the lookback methodology and process’s
4. Ensure that communication with and support for, all affected and potentially affected patients, their families and/or carers occurs in a timely manner
5. Ensure that communication with the Minister for Health and Ageing, CE and the public occurs in a consistent and timely manner
6. Provide a reference point and key stakeholder group for the Australian Commission on Safety and Quality in Health Care led Independent Review Panel
7. Develop and maintain an action plan that records decisions and actions taken throughout the lookback process.

All men that have been affected by these errors will be directly contacted by a health practitioner to explain what has happened. If you or a loved one have any concerns about your PSA test or any other pathology test, please consult the medical practitioner who ordered the test for you or contact SA Pathology on 08 8222 300. 

What is PSA Fact Sheet

 You can find more information on PSA and prostate cancer from the following organisations:

Andrology Australia

http://bit.ly/1rvMdUr

Prostate Cancer Foundation of Australia

http://www.prostate.org.au/

Lab tests online

http://bit.ly/1pzSV9S

SA Pathology

http://bit.ly/1VyI8uT

SA Pathology have released A PSA factsheet outlining what PSA is. You can view the full factsheet below

PSA Fact Sheet

Latest news

THCCEC Activities Report finalised

The Transforming Health Consumer and Community Engagement Committee (THCCEC) Activities Report is now available. HCA would like to thank all the consumers and community members who volunteered their time and provided their wisdom to the Committee, which had its final meeting in September 2017. The report summarises the activities of the committee and the experiences of the consumer and community members as well as those of SA Health representatives who attended the meetings. Recommendations regarding future engagement in health strategy and policy are also included. You can view the report below. 

TH CCEC Activities Report

Power Dependency Forum Report

HCA hosted a forum on Power Dependency on Wednesday 15 November 2017. The forum had two key objectives, to review the proposed Power Dependency Strategy and associated messaging to inform the development of a Communications Plan, and support processes for potentially vulnerable people and their carers/families; and to identify what consumers should do to prepare for and manage an outage. The report summarising the key findings arising from the forum is available below.

Power Dependency Forum Report

Consumer experience of SA Health funded services report

HCA hosted a forum on consumer experience of SA Health funded services on Wednesday 29 November 2017. The forum objective was for participants to establish an approach across SA Health that ensures community-based services funded through SA Health have a consumer-centred care focus. The report outlining the main themes to emerge from the forum is now available for download below.

Consumer Experience Forum Report

CHF: Growth of private care in public hospitals raises equity questions

The Consumers Health Forum of Australia (CHF) have released a media statement in response to a new report showing that public patients wait twice as long for elective surgery as private patients do in public hospitals. You can read the full statement here.

Directory of advocacy / complaints services

HCA is pleased to publish this Directory of advocacy / complaints services. It provides a summary of advocacy / complaints services that can assist individuals and families who wish to provide feedback or make a complaint about health, aged care or disability services. The role of each service and the degree of individual advocacy it provides is summarised, and contact details are listed. You can access the directory here.

 


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Events

Netfest 2018

Friday 16 February 2018

Netfest is South Australia's largest professional development and networking event for non-government youth sector workers. The day-long event brings together over a hundred dedicated youth sector workers, stakeholders and supporters from across the state to discuss ideas, projects and inspire best practice. Netfest includes both formal and informal networking, a keynote presentation, professional development session and an open forum. You can find out more and register here.

Introduction to Consumer Advocacy Training

Are you thinking about becoming a consumer advocate or would you like to refresh your knowledge?

Our Introduction to Consumer Advocacy Training session will give you information on the role, challenges and benefits of being a consumer advocate.

The sessions are interactive and based on adult-learning principles. Participants receive reference materials and a certificate of attendance.

For more information see attached flyer

The upcoming training date is:

  • Monday 5 February 2018
  • Wednesday 11 April 2018
  • Friday 22 June 2018
  • Tuesday 18 September 2018
  • Wednesday 14 November 2018

The training is held at the HCA offices at Level 1/12 Pirie Street Adelaide. You can register to attend online here. 

Consumer Advocacy Training Flyer


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