Phone: 08 8231 4169 | Email: info@hcasa.asn.au | Find HCASA on FacebookFollow HCASA on Twitter

Phone: 08 8231 4169
Email: info@hcasa.asn.au
Find HCASA on FacebookFollow HCASA on Twitter

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Consumers at the centre of health
in South Australia

HCA has now completed its work creating a set of guidelines for the participation of consumers in health in South Australia.

The task of consulting with a diverse range of consumers and groups has now been completed with the release of the 12 guidelines which HCA believes should be in place for any consumer and community participation in health in South Australia.

Comments on a background discussion paper prepared by HCA were gathered and collated following a series of forums with consumers and consumer organisations held during February 2008. A set of draft guidelines was then developed for consideration by representatives from specific disadvantaged population groups including the youth, aboriginal and homeless sectors. This second consultation process provided especially valuable insight into both the content of the guidelines and helped create the format in which they are now presented. Consumers were clear that the guidelines needed to written very simply. They needed to be brief, easy to refer to and able to be presented on a single page. The possibility now exists for these guidelines to be visually adapted for specific groups and translated into different languages where desirable.

Consumers and consumer groups are welcome to use the guidelines as required.

  • Participation means the right to be involved in decision making processes. South Australians want a variety of opportunities to participate in health which go beyond surveys or the consumer representative approach.
  • Consumers are individuals, groups or communities who may receive health care services. Carers have a special role in participating in the health care of others and may have special needs themselves.
  • Consumers expect their voice to be listened to and their views respected. When this happens consumers will see actions and changes as a result of their participation.
  • Consumer input into any health decisions, large or small, should be automatic.
  • Encouragement and recognition of consumer participants is vital. For this to happen participants require clear and honest communication.
  • Participation activities need to be reviewed to assess if they are effective.
  • The costs of participation need to be funded. Consumers need payment for the time and costs when participating on Government committees.
  • Consumers want a broad definition of health. Health is about wellbeing not just illness, it is about the whole person not just a disease. Healthy environments, access to transport and the dentist are just as essential for good health as hospitals.
  • Health inequality is of real concern to consumers. They understand the links between inequality in society and inequality in health. Disadvantaged groups need to be reached out to encourage their participation.
  • Health care should be easily available for all regardless of where you live, your income, gender, race or age.
  • Health information needs to be plainly written so it can be understood by all.
  • The use of technology should not be a barrier to consumers who want to participate in decision making processes.

Latest news

State Budget Health Summary 2017-18

HCA attended the State Budget briefing in June. You can find our summary of the health budget here:

 State Budget 2017 -18 HCA Summary

Transforming Health, InDaily part 1

Has the biggest overhaul in the history of South Australia's health system worked? In the first of a two-part series on Transforming Health, InDaily explores what SA Health has to show for it. The opening of the new RAH and the closure of Repatriation General Hospital will conclude the service moves and Transforming Health will officially end. The ongoing review and improvement of models of care will continue to ensure that services remain contemporary. See the full article here.  

HCA brochure now available

HCA is pleased to release our new brochure, designed to promote awareness of our organisation and our services. The key messages include who we are, which services we provide, and how you can become involved with us. You can view and order the HCA brochure here.

SA health strategic action plan with carers 2016-2020

The SA health strategic action plan with carers 2016-2020 has been released.  The action plan is designed to examine key issues and identify priorities relevant to partnering with carers and the community. You can view the document here.

The Mental Health Show: new radio show by Mark Aiston

Monday 10pm on 101.5 Radio Adelaide 

The mental health show is all about demystifying mental health. During the show issues are discussed, concerns are raised and solutions are offered. Each week an expert from the field is invited to the show, to discuss the latest research details about  their area of expertise. Inspirational stories will be shared with the aim that struggling listeners may feel hopeful. You can find out more and listen to past episodes here.


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Events

Updated National Palliative Care Strategy consultation workshops 

Wednesday 30 August 2017

1pm – 4pm

Consultation is open for the draft updated National Palliative Care Strategy. Face to face feedback is invited during a workshop to be held at the Mercure Grosvenor Hotel Adelaide, 125 North Terrace, Adelaide. You can view the draft strategy here. Online feedback is also invited through an online survey, you can take the survey here. Find out more and register here. 

Balance Awareness Week

Monday 18 – Sunday 24 September 2017

This year’s Balance Awareness Week campaign aims to open the discussion and raise awareness of the issues and challenges people experience with balance and other related disorders, and how they have overcome them. The campaign called ‘Do your best flamingo… share your story’, invites those with lived experience to share their stories about how they rebalanced their lives after being diagnosed with one of these disorders. You can find out more and share your story online here.

Frailty & Healthy Ageing Research Showcase

Friday 8 September 2017 

The Frailty & Healthy Ageing Research Showcase will present the latest research taking place in frailty and healthy ageing. Participants will have a chance to find out about the latest technological advances, and will be given critical insights across a full range of research. Registration is free and lunch will be provided. You can find out more and register here.

Healthcare in a person-centred era: communicating to improve outcomes forum

Friday 22 September 2017: Melbourne 

The Alfred Health General Medicine Unit and The Centre of Research Excellence in Patient Safety invites registrations to their forum: Healthcare in a person-centred era: communicating to improve outcomes. Join a group of transformational speakers, facilitators and local consumers, to discuss the impact, evidence, strategies and practicalities of providing person-centred care. You can find out more and register here.

 

 

Community Information Sessions about the new RAH

Want to find out more about the new RAH? Join a community information session in your local area and learn about the new state-of-the-art hospital and how the move is going to work. Midday and evening sessions will be held at each location. Find out more and register here.


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